Everything about this hotel was excellent. The service was superlative--friendly, helpful, attentive. The room was clean and smelled good, the bed was comfortable, breakfast was good enough (not incredible, but what'd you expect from this kind of motel). The setting and views from the room was lovely, with lots of trees, good fitness center, and a pleasant lobby. Big thumbs...
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Thank you for taking time to write such kind words about your stay and our hotel. We strive for every guest to have a superlative visit like yours and it is great to hear that we are accomplishing our goal one guest at a time. We look forward to your next stay!
Tamara Addis
Sales & Marketing Manager
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As always a very good stay. This time we had a stay and and fly reservation which worked out well. They did warn us to park near the main office.
Reviewed 2 July 2011
Thank you for staying with us! We have tried to make our Sleep & Fly package as easy as possible for our valued Guests to use. I am please that you were able to take advantage of it. We look forward to seeing you again the next time you visit Bellingham.
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Stayed in Bellingham on our way to Centralia. Lovely hotel. Breakfast was amazing. I couldn't believe how much food they offered for a continental Breakfast. The only problem was in the morning at 530 I could hear the pipes and water from the rooms upstairs. Once people started showering it was so loud I couldnt sleep.
Thank you so much for taking the time to leave feedback about our Hotel. I am pleased that you found out full hot breakfast to your liking. I apologize for the noise issues you encountered. We will use your feedback to identify the problems and fix them. We hope to see you again!
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Excellent customer service. Very nice rooms, spacious rooms. Super comfortable bed. Good breakfast. Overall for the price, excellent hotel. We will be back.
Thank you so much for taking time to leave feedback about our Hotel! I am pleased that we were able to provide you with a superior experience during your stay. We hope that you choose our Hotel again the next time you are in Bellingham. Thank you for your business.
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We stayed here because I'm a 'Best Western Rewards Member', and we used points to book the room. The service, from booking to check out, to returning to pick up the car, was nothing short of OUTSTANDING!! The front desk staff were friendly, helpful and the hotel is clean, comfortable and I can't say enough about the service!! We had...
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Thank you for taking time out of what sounds like an incredibly busy schedule to share your kind words about our hotel.I am very pleased to hear that our always wonderful staff was able to give you the great customer service you deserved and should expect when you stay with us. We look forward to your next visit!
Tamara Addis...
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We were looking for a place to stay for one night before a two week trip. this Best Western is above and beyond palces we have stayed in the past. In fact, it is a step up from the B.W. brand itself. The service was amazing and the movie and popcorn was a fun surprise for our little one! we...
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Thank you for taking time to share your thoughts and experience at our hotel. I am glad that we were able to accomodate your growing families needs during your short stay and am happy that all areas of our hotel met your expectations and hopefully exceeded a few. We look forward to seeing you and your family again!
Tamara Addis...
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Another stay at this great hotel. The room was lovely and so well appointed. I was meeting someone to conduct an interview and asked if I might use the conference room, the desk staff advised that it was being used. A gentleman (I assumed he was the manager) overheard the conversation and offered to open the breakfast room for me....
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Thank you for leaving feedback about our Hotel! I am happy that we were able to accommodate your meeting. We are very grateful for your business and look forward to seeing you again the next time you are town.
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Stayed here 2 nights prior to flying to Las Vegas.
Found the Heritage Inn to be outstanding in its level of customer satisfaction
From check in to check out could not fault it at all.
Very clean and comfortable rooms.
Very good complimentary breakfst.
Found the hotel staff to be absolutely outstanding, nothing was too much trouble for them.
Left...
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Thank you so much for taking time to leave feedback about our Hotel! I am pleased that we were able to start you off on the right foot for your vacation to Vegas. We look forward to seeing you again the next time you are in Bellingham.
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At the last minute we decided to stay in Bellingham and found an advertisment for the hotel at the Bellington Mall. I called and there was a couple rooms availible. Now I know why it was almost all booked. We were so pleasently surprised. The hotel was easily to find. The hotel lobby was beautiful decorated (Christmas time). Tammy was...
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Thank you for taking the time to leave feedback about our hotel! I am pleased that you found your stay with us to be enjoyable and that we were able to provide you with a great experience. We look forward to seeing you again the next time you are in Bellingham!
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This hotel made a great impression on me as the moment I walked in the door the Front Desk attendant Julie greeted me warmly and was very accommodating. I had requested to be away from the highway and on the upper floor and these requests were fulfilled. I received a personal hand written note thanking me as a Best Western...
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Thank you for taking the time to leave feedback about our Hotel. I am very happy that we were able to take good care of you during your stay! We look forward to seeing you again. Have a great day!
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