Stayed here 1 night over the weekend. It's your basic Fairfield Inn and though the building has obviously been there for a while I didn't feel like the inside was dated. The lobby and room were clean, the bed comfortable, the shower good. Parking is a little challenging, but if the lot is full you can park in the iHOP...
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Thank you for your comments on our hotel - we strive every day to maintain a clean hotel with friendly staff - and I am glad that you experienced that
When you return to Williamsburg I hope that you will make the Fairfield Inn your home. Please contact me when you are making your next reservations and I will be...
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I would definitely recommend this hotel to anyone/everyone. The staff was super friendly and helpful. I titled this review "saving grace" because it really was. I was travelling with a group of about 40 teenage girls for their senior trip. Our original hotel had been booked through a tour group and was not what we had expected. The Fairfield Inn...
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Thanks for your feedback - I am so pleased that Joy was able to accommodate your group at the last minute and become your "saving grace" - we are very proud of her and her skills at the hotel - you have pointed out our positive points that make this property a great place to stay and returning to -...
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Wonderful hotel experience! My family and I had a wonderful experience at the Fairfield Inn and Suites Williamsburg. They saved our vacation from becoming a disaster after we had to leave another hotel in the area due to poor service and the hotel’s poor conduction. From the moment we arrived at the Fairfield Inn @ 2AM in the morning the...
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I am so glad we were able to save your stay in williamsburg - it is nice to know that our staff service exceeded your expectation even at 2am - we are conveniently located just 5 miles from Busch Gardens and Water Country and only a mile from Colonial Williamsburg.
The breakfast area is indeed large enough to accommodate the...
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Lately it feels like i spend more time at this hotel than in my own home - so it is important to me that i feel comfortable. Now - probably not so comfortable that i wander the hallway in my underwear - but comfortable to the extent that i am welcomed and remembered. I appreciate that each time i return,...
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Keep coming back to your Virginia home - we appreciate the feedback - we enjoy taking care of our customers and especially welcoming the ones who come regularly
Many thanks
Andrew
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I felt like this hotel was a great place to stay! The location is VERY convenient. Staff was friendly and courteous. Rooms arent over the top, but very comfortable for the amount of time we were in them. Hotel seemed to be fresh and clean.
Everyone at front desk was real helpful knowing i had lots of questions. I had to check out nursing homes for a whole week and this hotel was very accommodating!! I will be visiting this hotel atleast once a month!!! Rooms were very nice, knowing Im very picky on cleanliness!! Thank you!!
WE welcome you back each week with open arms - thanks for resting your head here at the Fairfield Inn and Suites - we appreciate your feedback and your business
Thanks
Andrew
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We stayed at this location this past weekend because my daughter had a field trip in the area and we decided to make a weekend of it. Because I travel a lot, I had plenty of points for a free weekend at a Marriott. Unfortunately, this was the only hotel accepting use of the points for the weekend. I've since...
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Many thanks for your feedback on our hotel - it is great to receive the positive feedback as well as the negative feedback - it allows us to work on improving the hotel. It is always difficult when we have a number of groups in the hotel to balance with our individual guests - and your points are valuable to...
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I chose this location last week because of its proximity to both my uncle's home and the rehabilitation where my aunt is receiving treatment. The staff, both day and night, were friendly, courteous, and cheerful. I requested a late check-out in order to get some necessary work done before going to the rehabilitation center to visit my aunt in the...
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many thanks for your feedback on our hotel - it is always great to receive positive feedback about our staff and our services - we look forward to welcoming you back in the future
REgards
Andrew
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I recently stayed at this Hotel and on the ONLY day I allowed room service, my watch and bracelet were STOLEN FROM MY ROOM/. I immediatelly tried to report this to the GM, but the front desk never got the message to him. It took my persistence to get a return phone call from the general manager who did confirm...
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The Fairfield Inn and Suites Williamsburg is a safe hotel - I would be more than happy to discuss your loss with you directly
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The l ocation of this facility is good, within a mile of Colonial Williamsburg. Weather was great so we chose to walk to and from the hotel. We were in a horrible room - at the lower level and a handicap accessible room -did not ask for it - I was told there were "no other rooms available" despite having...
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many thanks for your comments on the hotel - I apologize for the problems that you encountered during your stay - our goal is to make sure that every guest leaves satisfied - and obviously we did not meet that goal with you - if you would like to contact me directly I would be happy to discuss your stay...
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185 Reviews
224 Reviews
