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Comfort Inn & Suites Airport Dulles-Gateway

2.5 of 5
45515 Dulles Plaza, Sterling, VA 20166
Hotel amenities
Comfort Inn & Suites Airport Dulles-Gateway
Ranked #11 of 15 hotels in Sterling
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60 reviews from our community

    Trip type
Traveller rating
    18
    24
    15
    2
    1
Date Rating
WV & TX
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 9 May 2013

Clean and comfortable. Nicely appointed king room with microwave, coffee etc. Didn't realize how quiet until we came down for breakfast and discovered a huge school group. They even did a good job considering the group with keeping the breakfast items stocked. Good shuttle to airport. Will definitely use again.

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
17 May 2013

Thank you for leaving us a comment about your positive experience. We are glad you enjoyed your nicely appointed king suite and were satisfied with our shuttle service. Our breakfast staff always receives a lot of praise for their hard work, and we are glad your recognize that as well. We look forward to your next stay with us. Sincerely,... More

San Francisco, California
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 8 May 2013 via mobile

Well the info desk at the airport was nice enough to call the hotel to check on room availability and have the van sent over. We waited and saw what looked like the shuttle zip by our stop. Waited some more then called the hotel and then the van showed up. Got to the hotel. Pretty basic but super cheap... More

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
10 May 2013

Thank you for taking your time by leaving a comment about your stay. We sincerely apologize about the stink bugs you found in your room. We always try to make our customers stay a satisfying one with prompt reactions to their needs. Had you brought it to our attention we would have been happy to take care of your unwanted... More

Havertown, Pennsylvania
1 review
5 of 5 stars Reviewed 27 April 2013

Beds that were immaculately prepared, rooms that were thoroughly clean, staff that were courteous and helpful [Paula and Velia in our case], breakfast that was diverse and more than adequate, exercise room that was available 24/7 ... at one of the most reasonable prices around. Spend more money if want to do so, but I'll stay here and spend my... More

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
30 April 2013

Thank you for the review of your most recent stay with us. I am glad you enjoyed the property and the services we provide. We look forward to your next stay when travel brings you back to our area. Regards, Jay Javid General Manager More

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 22 April 2013

I checked in late at night. Hotel waas easy to get to. The room was good very clean. I know a security guard in the hallway on the 2nd floor going to my room. Hotel Front "Velia" provided excellent service. I was able to get a late checkout which was a helped a lot for the drive to Norfolk. Well... More

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
24 April 2013

Thank you for leaving a comment and recognizing our excellent staff and clean rooms. We are always committed to going the extra mile to satisfy our guests and we are pleased that Velia could help you out. Your experience assures us that you will choose us again on your next visit. Sincerely, Jay Javid General Manager More

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 13 April 2013

Our flight was cancelled by United. We were issued a voucher but so were two hundred and fifty other passengers. We ALL ended up at the same hotel at the same time, Comfort Inn. All of us were crabby and tired and there were lots of little kids. I was sure we would be in for another disastrous experience. The... More

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
15 April 2013

Thank you for taking the time to provide your feedback and complimenting Ericka. We are glad you enjoyed your stay considering your circumstances. We value your feedback and we will pass it on to our employee. Regards, Jay Javid General Manager More

Colorado Springs, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 April 2013

Because of an incoming snow storm in Denver, our group left for Dulles a day early. With not much time, I grabbed the cheapest, decent reviewed hotel I could find on Kayak. Upon arrival at the airport, it was easy to find the shuttle to the hotel which seemed to run consistently. Check in was quick and easy, and we... More

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
15 April 2013

Thank you for your detailed comment. We are glad to hear that your were satisfied with your stay. We truly appreciate it and look forward serving you again when you are in the area. Sincerely, Jay Javid General Manager More

Chicago, il
Top Contributor
65 reviews 65 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 15 March 2013

I just had to stay at this hotel for a few hours before my flight and was pleasantly surprised when I checked in VERY late night. The Hotel lobby was small, but very clean and modern. The room was very well equipped with all amenities required with fresh linens & a modern clean room. The bathroom also seemed to be... More

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
18 March 2013

Thank you very much for your kind words on your most recent stay. It is very much appreciated. We are delighted that you found the breakfast to be excellent and look foward to your future stay with us. Sincerely, Jay Javid General Manager More

1 review
5 of 5 stars Reviewed 7 March 2013

Jay and Velia took great care of us. We were stranded in the snow storm with no flights out. Jay knew none of us could get around in the snow he arranged and paid for Pizza and Noodles for all. Definitely a repeat. Well done Jay and Velia

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comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
11 March 2013

Thanks for the review of your most recent stay with us. I am always pleased to read that we have satisfied the needs of our guests. We appreciate your comments and will do our best to continue to deliver the services you deserve and expect. Sincerely, Jay Javid General Manager More

Madison, Wisconsin
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 March 2013

Above average Comfort Inn, but much more reasonable rates than any other decent hotel I found in the Dulles area. If you need a warm bed and a decent breakfast before a flight out, this place will do just fine.

Was this review helpful? Yes 1
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
6 March 2013

Thank you for taking the time to send us your feedback regarding your stay. The hotel management and staff work tirelessly to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. Regards, Jay Javid General Manager More

Gaborone, Botswana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 February 2013

After missing my flight and being grumpy for half an hour my spirits were lifted by the ambience of the whole hotel and the friendly staff that was not bothered by my check in time(1am), it has a quiet rustic homely feel to it.The room was very spacious and the mini kitchen was a bonus with the most amazing coffee... More

Was this review helpful? Yes 1
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review
25 February 2013

Thank you for your valued feedback. Your comments are definitely shared with the staff and these words certainly cement their outlook towards guest service. Regards, Jay Javid General Manager More

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Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Address: 45515 Dulles Plaza, Sterling, VA 20166
Region: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
#7 Business Hotels in Sterling
Price range (per night): 84 AUD - 134 AUD
Hotel Class:2.5 star (2.5*)
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Comfort Inn & Suites Airport Dulles-Gateway
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