My husband and I like Nascar races so I booked us for 3 nights in this Comfort Inn. We had our 8 year old grandson with us. The only rooms available were smoking rooms. The staff tried to help by taking an ionizer to the room but when we returned after about 3 hours the smoke smell was still very...
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Thank you for taking the time to share your comments regarding your recent stay with us. I'm sorry we were not able to accommodate your non-smoking request, but as I'm sure you are aware, that room type is the first to go during sellouts. I'm glad you were prepared and was able to eliminate some of the smell with your...
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The hotel is dated...the room was big. When we got in the room I put some water in the fridge and there was leftovers from the previous guests.I made a sarcastic joke to the young girl at the front desk and gave her the leftovers all she did was laugh.I feel when something like that happens the rest of the...
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Thank you for taking the time to share your comments regarding your recent stay. I'm very sorry to hear that your room was not satisfactory upon your arrival. Two of our most important goals is to provide great service and clean rooms. I apologize for not meeting your expectations. We take your comments very seriously and will take the necessary...
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We stayed here one night while traveling for a race, the hotel was in a nice safe location, however it does need some updating. The rooms were clean but not what they should have been the room was extra large plenty of space even a brand new shower. However no one had turned the air on in the room it...
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Recently we stayed at the Rocky Mount Comfort Inn. The hotel was filthy and infrastructure so worn, the hotel requires a total rebuild.
From the very moment we entered, the narrow front door, the unramped door sill was a challenge to navigate with the luggage cart. The carpet behind the front desk was filthy and worn.
The second floor hallway...
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The room smelled like there were cats living there. I about pucked when openin door. it was terrible. The front desk sprayed some stuff but it did not help. had to leave could not stay
I would not recommend this place, it was an interesting walk in- the UPS lady was sitting, reading a magazine while her truck was running outside. A local was in having a cup of coffee. Slightly run down. The worse was going to our room- the while popcorn ceiling stuff was all over the top of the microwave. There were...
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Thank you for your review on Trip Advisor for the Comfort Inn in Rocky Mount, VA. I want to extend my sincere apology for the substandard condition of your room. Our consistent goals of cleanliness and friendly service require diligent attention and feedback from our guests. I assure you we have taken measures to prevent these incidents from happening in...
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Room was spacious, clean and quiet. Comfortable beds with 4 great pillows and a real blanket (not plastic). Bathroom was clean and everything worked. Staff was friendly and efficient. Grounds were shady and pleasant.
We enjoyed our stay. The hotel was exceptionally quiet, with a friendly staff and attractive surroundings. We liked being able to open the window for fresh mountain air.
Thank you for taking the time to write a review for our hotel! We appreciate the kind words of our guests. We pride ourselves on being a friendly, clean, and quiet "home away from home" to our guests. We hope they visit us again soon.
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I probably would have rated this hotel a 3.5 if it was possible.
The hotel is fairly old and in a few places, starting to show some aches and pains.
The room was clean, nice size, bed comfortable, good shower and had a very good restaurant separate but on the property.
Check in and out as well as any questions...
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Thank you for your recent comment posted on Trip Advisor. We appreciate your candid comments as we pride ourselves on clean rooms and friendly service.
We hope you will consider us again when your travels bring you back to the Rocky Mount area.
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This is nice motel and it's in a nice location here. I would recommend this motel to others. The room was nice and the breakfast was good. The staff are really nice here & make you feel welcome. I appreciate it when I'm treated decently. It was clean and had all the amenities you would expect from this chain.
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