This hotel is fairly new and updated. The room was clean and spacious. There are 10 hotels in a 3 mile radius close to the airport exit. They charged a little more than the rest of the hotels, and I expected a little more.
The front desk clerk at check in was very helpful and professional. He answered questions and...
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Thank you so much for your recent stay with us and taking time to share your positive comments. We are fairly new however are going into our fifth year of being open. Our guest often tell us how well kept our facility is. In addition to our guests needs, we work hard to maintain our facility. We are glad you...
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What a great place to stay! I just spent five days at this hotel and thoroughly enjoyed it. The hotel is clean and the staff is amazing. The rooms are very nice and the beds are extremely comfortable. I travel a lot and this hotel ranks at the top.
The hotel is new with granite countertops, some rooms with a fireplace, and extremely clean. The breakfast was excellent also. The Courtyard was next door with an excellent bar and cafe - very convenient since I was only staying a short time.
Dear Guest, Thank you so much for your recent stay with us and for taking time to say some nice things about our property. We are glad you enjoyed the granite countertops and a room that has a fireplace. Also thank you for sharing how clean you found our property and that you enjoyed our full buffet breakfast. Having our...
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I travel weekly and spend roughly 40 + weeks a year in Hotels. I have stayed in high end hotels as well as discount hotels. In my travels I have rarely encountered a hotel that simultaneously delivered on cleanliness, good food and outstanding customer server. The Residence Inn in Roanoke Va does all three.
The most impressive of the three...
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Dear Guest,
Thank you so much for taking time to tell us about your postive experiance. It is good to know that you find the customer service experiance so postive at our hotel. As you mention, you are a frequent guest at our hotel and we do try to get to know everybody that stays with us so we can...
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My wife, son, and pet enjoyed this location for 3 nights. There was a security officer on sight each night. The rooms were VERY Clean. The breakfast staff went out of their way to make each patron feel at home. The food was hot and fresh. The location is convenient to the airport, downtown Roanoke, Salem and most any area...
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Dear Guest,
Thank you for your recent stay with us and for taking the time to share about your postive experiance. We are glad you found our property to be safe, convenient and clean. Many folks say or close location to major highways, regional mall and Historic Downtown is a real plus for staying here. I will be sure to...
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I stayed in the studio which is quite spacious. The kitchen has everything - even a stove top. The living area and bedroom are set up very nicely and you just tilt the large TV in either direction. The location is great - just off the highway, but not close enough to be bothered by traffic. The hotel was super...
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Thanks so much for your recent stay with us and postive feedback. Lots of guest, as you did, find our location close to shopping, many resturants and Historic Downtown Roanoke. We are also glad you said our breakfast "Excellent". All of the items you mention are complimentary, along with the social Monday-Wednesday. For some of our members our fitness center...
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Two adults, one med sized dog recently stayed here. The room was fine, the staff was friendly. They cut the $100 pet fee in half after inspecting the room at checkout. Breakfast was hot and good in a nice, clean area.
Dear Guest, Thank you so much for staying with us and taking time to write about your postive experiance with us. We are glad you brought along your family pet. We will be sure to share with our staff that you found them to be friendly and the rooms clean. We hope you will stay with us again on your...
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Away from main road this hotel is quiet and clean.Everything is up to date as the hotel is only a few years old. All service people are very nice.Breakfast is substantial and they provide several options. Loved those waffles! Managers reception provides complimentary light evening menu in the evening.Nice fireplace seating in the lobby and a separate library room.My only...
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Dear Guest, thank you so much for staying with us. We are glad you found our property to be in like new condition, we are actually going on our 5 year but many guest tell us how new we look. We work hard to keep our property up so our guest have a good experiance. I will be sure to...
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I have been staying at this property for the past four years and would not stay anyplace else. It is conveniently located for all the places I visit and dine.
The Managers and all staff including the front desk, housekeeping, food service and maintenance all make me feel welcome. After the first stay, they remembered my name and each subsequent...
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Reviewed 22 November 2009
Dear Guest,
Thank you for your recent stay with us and for doing so since we opened 4 years ago. We are glad our staff makes you feel welcome and like family, that is what Residence Inn is all about. Our property as you mention is near lots of shopping and dining options as well as all major highways, so...
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This Residence Inn was very nice. The room was large, spacious and well laid out. Enjoyed my stay and would recommend this hotel to anyone visiting the Roanoke area.
Dear Guest,
Thank you so much for your recent stay with us. We are glad that you had a postive experiance and that you found our property to be clean, comfortable and roomy. The Residence Inn's guest rooms are about 50% larger than an average guest room. Additionally having a full kitchen makes a stay a little more like home...
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115 Reviews
159 Reviews
