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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

4.0 of 5
110 Shenandoah Ave, Roanoke, VA 24016
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
Ranked #3 of 37 hotels in Roanoke
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506 reviews from our community

Traveller rating
    238
    171
    53
    31
    13
See reviews for
Families
96
 
Couples
173
 
Solo
28
 
Business
142
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Wow! Travelled here again for a conference and all I can say is wow! The attentiveness of the staff was beyond measure and quite different from last year's experience. The staff was very friendly and helpful in helping me find my way around the hotel. The food was excellent as always and the hotel is always beautiful A few things... More

See 4 more reviews by Anlycoar for Roanoke
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
20 May 2013

Dear Anlycoar, thank you for your review and for choosing us for your accommodations. It is refreshing to hear that your experience this time around was much more improved than the last time. We strive daily to provide the best service, product and experience to each and every guest and I am thrilled to see it in operation during your... More

New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The Hotel Roanoke harkens back to the late 1800's but is now a modern accomodation which maintains its classic roots. The rooms are large and typical of the Hilton chain to which they belong. The attached conference center is convienent and a short walk takes you to old downtown Roanoke with its quaint shops, street market and restaurants. I stayed... More

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
20 May 2013

Dear A P, thank you for your review of the hotel and for choosing us for your accommodations. We appreciate the recommendation and hope that you will choose us again if you find yourself back in southwest Virginia. Sincerely, Gary Walton General Manager More

Orange County, CA
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

This hotel was a surprise to me, as it is a historic hotel (Hotel Roanoke). I was expecting a typical DoubleTree hotel, but it seems that the historic nature of this hotel has been maintained, and is just managed by the DoubleTree by Hilton. The hotel looked like a castle inside and out, and bits of history were littered around... More

See 2 more reviews by missjae15 for Roanoke
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
20 May 2013

Dear missjae15, thank you for your review and for choosing us for your accommodations. I am glad you enjoyed your stay and had the opportunity to explore the grounds. I hope if you find yourself back in the Roanoke area, we will again have the opportunity to serve you. Sincerely, Gary Walton General Manager More

Hampstead, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

I was able to reserve 4 rooms a year ahead of graduation. All of the Blacksburg hotels were charging a premium for basic rooms and I could not book the number of rooms I needed there. Our stay in Roanoke provided a very pleasant trip for our out of town relatives. The Conference center is just across the street from... More

Norfolk
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

This is a first-rate hotel with beautiful, large rooms; wonderful service; excellent amenities; top-notch restaurants with great food. This is a must-stay in Roanoke. Frankly, Roanoke does not have an awful lot to commend itself; and if you don't have to go there, I'm not sure I would recommend going there. BUT if you're going there, this is the place... More

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
20 May 2013

Dear dogwalkerNorfolk, thank you for your review and for choosing us for your accommodations. Roanoke has seen dramatic improvements in night life over the past few years and certainly boasts some of the finest outdoor recreation in the state. I hope you will come back and see again soon! Sincerely, Gary Walton General Manager More

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We travel north and south every year and always get off the highway rather than stay in "highway chain hotels" This gem of a hotel is only minutes off the highway and well worth it. Loaded with history, great service and very good food.....highly recommend it!

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
20 May 2013

Dear Ann34618, thank you for your review and for choosing us for your accommodations. We appreciate you stopping off and staying with us and hope the next time your travels bring you on the highways our ways that you will choose us again. Safe Travels, Gary Walton General Manager More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013

My husband and I stayed overnight at this fabulous hotel last week and I have to say it was one of the nicest hotels on our 2 week trip! We love the renovations they've done in the years since we stayed there last. The view was lovely, the room was nicely appointed and large enough for a very comfortable stay.... More

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
20 May 2013

Dear totallymalinda, thank you for your review and for choosing us for your accommodations. We appreciate your patronage and am thrilled you enjoyed the recent renovations to the property. I am also glad you had the opportunity to experience the dining in the restaurant. We hope to see you again soon and look forward to serving you. Sincerely, Gary Walton... More

dublin, United States
1 review
2 of 5 stars Reviewed 14 May 2013

Had wrong room at check in at first. Dirty wash cloth in floor. Staff took care of getting us right room. Rooms are not that nice for price. Long walk to rooms and parking is way off, requires valet not to go on a hike. AC unit really loud. Hair dryer was sticky/nasty Most of staff were great, hard working.... More

Review collected in partnership with DoubleTree by Hilton

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
21 May 2013

Thank you for writing a review about your recent stay at our hotel. We are very sorry for the inconveniences you experienced during your time with us. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think... More

Arlington, United States
1 review
4 of 5 stars Reviewed 13 May 2013

We were in town for a wedding. Hotel is pretty and the rooms are clean and reasonably sized. Prices are on par with Cleveland/Pittsburgh which was a bit surprising. Beds were comfortable and the room clean. If guests are in the hall talking or futzing around noise is somewhat amplified. EXTREMELY convenient to downtown Roanoke (just across a foot bridge).

Review collected in partnership with DoubleTree by Hilton

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
20 May 2013

Dear Brian G, thank you for your review and for choosing us for your accommodations. I am glad you enjoyed your stay and hope that if your travels bring you our way again, you will choose us for your stay. Safe Travels, Gary Walton General Manager More

Iron Mountain, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2013

I was less than impressed with the check-in process. We arrived after driving 10 hours through the mountains. We walked in and were directed to the front desk. We waited around for quite some time without any service. There was a Hilton Rewards line, but there was no one available to check in other guests. Frustrated and tired, we walked... More

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
13 May 2013

Dear Abbey3445, thank you for your review of the hotel and for choosing us for your accommodations. I apologize for the inconvenience experienced as we strive daily to provide the absolute best in product, service and experience and fell short during your visit. I am sharing your review with our staff and will have corrective measures in place immediately. Sincerely,... More

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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree
Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Roanoke
#4 Family Hotels in Roanoke
Price range (per night): 122 AUD - 274 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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