We stayed in this hotel for two nights to attend a graduation at VT. We had 4 rooms. The check in was easy. They had all our room cards ready for us. It might have been because we were platinum. We were all on the preferred levels. The rooms were all in different configurations but worked for all us. The... More

Had the displeasure of spending 30 hrs at this hotel. Since there really is nothing around the hotel to do, the hotel offered to take me to the movie theaters and to pick me up once the movie ended. So far, so good. After the movie ended, I tried to call the hotel. It took 8 times before someone actually... More

I stayed last weekend, and I arrived fairly late on a Friday evening. The place was packed, and it was difficult to find a parking spot. When I got inside the check in process was not very smooth. One vary harried front desk person was answering phones (and obviously trying to solve problems), and the other was checking people in... More

Stayed at this hotel over the weekend. There was a prom going on at the hotel, but because of great design you could barely noticed except for the packed parking lot. The rooms are first class like any expected Sheraton Hotel. Our only complaint is that our AC unit was ridiculously loud and led us to just turn off the... More

I stayed in Roanoke for a night. The staff was very helpful and nice. We ordered breakfast which was delicious but the woman from room service was such a sweetheart. For dinner we went to Shula's and had a succulent meal and some drinks. The wait staff was over the top friendly and their knowledge of the menu was very... More

My wife and I stayed at the Sheraton Roanoke last week for a trade show. The company that was having the trade show had a party that evening so it made sense to stay there, thus eliminating having to drive back and forth. This is especially valuable after having a few cocktails, what with the DWI crack downs today. So... More

Booked a club room, room very nice, supposed to have free wi-fi in room, unable to be connected to wi-fi at all in room during our stay. Food in club lounge very average. Not ideal if you wish to be central, a few miles out.

Stayed for a conference. Cold, corporate feel except for room service. Not near any restaurants except fast food and not close to any tourist sites. Not sure why a traveller would coose it except for closeness to I-581 and the airport. There are equally nice locations in the are that offer more for less

This hotel is situated close to other cities/towns in South Western Virginia that may not have as much culture and choices as Roanoke provides. The hotel was overbooked when I got there, however, I was not affected. The staff searched for a room other than one on the first floor. After one staff went to ensure the room was ready... More