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All 11 Cayo Coco hotels »

Hotel La Laguna

4.5 of 5
Avda de los Hoteles, 69400, Cuba (Formerly Krystal Laguna)
Hotel amenities
No photo provided
Ranked #5 of 11 hotels in Cayo Coco
3.5 of 5 stars 1616 Reviews
29 November 2011 -
ThereseNyman
24 November 2011 -
Carl V
 
 
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1,616 reviews from our community

What travellers say about this hotel
  • Very good(34)
  • Lobby bar(30)
  • Great time(26)
  • Cigar lounge(19)
  • Toilet paper(16)
  • Adult pool(15)
  • HOT WATER(15)
  • Friendly and helpful(6)
  • Main pool(6)
  • White sand(5)
Traveller rating
    383
    582
    276
    223
    152
Only show reviews for Family (327) | Couples (544) | Business (5)
Date Rating
ThereseNyman
Cornwall, Canada
Reviewer
3 reviews
11 helpful votes
4 of 5 stars Reviewed 29 November 2011
8
people found this review helpful

We spent November 5-19 in Cayo Coco, first week at Tryp nice hotel but to busy, we don't like line ups, so we transfered to Hotel La Laguna (formerly known as El Senador, NH Krystal and Emparador) and loved it! As repeat customers we were happy to see things are picking up again. There is continuing work and beautification in... More

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Carl V
Montreal, Canada
1 review
4 helpful votes
5 of 5 stars Reviewed 24 November 2011
4
people found this review helpful

This is my 7th time since 2002 and I am going back again for the holidays. Built in 2001 by Serge Savard & al (Montreal Canadians) and known then as El Senador (best resort in Cuba then), It has retained the original staff (the best you will find in Cuba, very courteous, helpful and friendly). It is in the process... More

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breepeace
Medicine Hat, Canada
1 review
3 helpful votes
5 of 5 stars Reviewed 20 November 2011
3
people found this review helpful

This was our first time to Cuba and I was incredibly impressed with La Laguna. This resort is freshly renovated, and it shows. The grounds are immaculately maintained by some of the friendliest groundkeepers and gardening staff I've ever met. The pools are beautiful and range from the small "quiet pool" (no music) to the main pool with swim-up bar,... More

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caab
Vancouver, BC
Reviewer
3 reviews
17 helpful votes
5 of 5 stars Reviewed 20 November 2011
4
people found this review helpful

This was my 2nd trip to Cuba and first to Cayo Coco. We stayed at from Nov 12-19th. The resort was not full - I believe in part because of some confusion with if it's actually open or not. It was like having our own private resort! They were still working on the grounds and painting etc.. nd the resort... More

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Robert-50
Hamilton, Canada
Contributor
11 reviews
19 helpful votes
4 of 5 stars Reviewed 13 November 2011
9
people found this review helpful

Just got back from my trip to Cayo Coco and it was great. This resort is now called "La Laguna" and is open after some renovations. My trip was from Nov 5th to Nov 12th. The weather was perfect, 25+ and sunny every day. The resort is very close to the airport, about a 10 minute drive on the bus.... More

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John B
Sutton west ontario
1 review
5 helpful votes
4 of 5 stars Reviewed 11 November 2011
5
people found this review helpful

We just came back from La Laguna and yes it is undergoing some renovations and there are more to come, Iberostar is said to be taking over and completing the rest of the renovations. From what we are told the Emperador section will be a top notch 5 star and the Laguna sections will be upgraded to a 4 star.... More

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miss_sunshine09
Toronto
Reviewer
3 reviews
7 helpful votes
3 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

Stayed for a week at the NH Krystal with a few friends, all ages 20-22. We happened to pick the wrong week to travel as it was very cool with plenty of rain with only a couple sunny/hot days. Beach is BEAUTIFUL!! One of my favorite beaches that I've visited. Hotel is very large and because of this it seems... More

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henryhoover
Newcastle-upon-Tyne, United Kingdom
Contributor
20 reviews
18 helpful votes
4 of 5 stars Reviewed 23 October 2011
3
people found this review helpful

I went here in september 2010. It was low season so only one side of the resort was open, but that made no difference. I wont bang on forever but the main things people want to know. Beach- Short walk over the laguna (3 mins from pool). Beach is lovely, has a bar and you dont get hassled. It was... More

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CobourgCrew
Cobourg, Canada
1 review
3 helpful votes
5 of 5 stars Reviewed 20 October 2011
3
people found this review helpful

This resort is great. We have been for the past 2 years including just after they were bought by Iberostar this year. The people are fantastic. Everything was always clean and the food was good, especially the rice pudding. We are treated like royalty and we treat them the same. You get out of your trip what you put into... More

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Hockey_nut_21
Toronto
Contributor
16 reviews
32 helpful votes
3 of 5 stars Reviewed 21 September 2011
3
people found this review helpful

What i payed was $423 tax in. I guess i do not have the right to complain paying that little :) The resort was HUGE and at the time it was almost all shut down (June) There might have been 150 people which was okay as you did not have linups for anything. The food was fine, the room was... More

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Hotel La Laguna Also Known As

  • Nh Krystal Laguna Resort
  • Nh Krystal Laguna Hotel
  • Krystal Laguna Cuba
  • Krystal Laguna
  • Nh Krystal Laguna Cayo Coco
  • Nh Krystal Laguna Villas Resort
  • Nh Krystal Cuba
  • Nh Krystal Laguna Villas
  • Krystal Laguna Cayo Coco
  • Nh Krystal Laguna Cuba
Address: Avda de los Hoteles, 69400, Cuba (Formerly Krystal Laguna)

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3.5 of 5 stars 1616 reviews
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