If our experience was any indication of the Iberostar transformation taking place, we would rate La Laguna as working diligently to becoming a 4* resort. What sets it apart? The staff! A resort is a resort; it's the people who make it memorable. I hope that the Iberostar management team appreciates how hard they work and their very gracious attitude... More

Wow, where do I begin. From the moment we arrived , we were greated with huggs and kisses from our friends from La Laguna. I have travelled many many times and been return guests at a few hotels, never to be remembered or welcomed like this time..Lis , the guest relations manager went above and beyond my expectations to arrange... More

We just returned home from Cayo Coco La Laguna Resort. The check in staff were very friendly and helpful. Ariel helped us book our a la carte resturants as soon as we arrived. Our rooms were in building 20 great location, and very clean. The food was a nice surprise, very good. We enjoyed five a la carte dinners and... More

March 27 - April 3 This is our second time to Cayo Coco and 6th time to Cuba (second time at a hotel rated in the 3* range, once in Varadero and now Languna) The staff is the best part of the hotel, they are by far the friendly and most helpful and English speaking crew I have ever encountered... More

We have just returned from Cayo Coca and a wonderful trip.This was a return visit and better then the first time. Hotel Newly renovated and so nice. The staff that work at reservation desk are always there and willing to help you.The lobby bar is great and the waiters and waitresses never see you without bringing a drink..be it coffee... More

Don't believe the negativity. Some people just complain for the sake of complaining. This is a wonderful resort and should not be missed. My fiancee and I lowered our expectations as this is Cuba after all and not a 5 star resort. We were quite surprised at how great everything was. Even the food was much better than expected. Though... More

We travelled March 16-23 we had a great vacation. We travelled with our 3 year old son who enjoyed every minute of our stay. We have been to Cuba 10 times and by far this resort has the most amazing people from servers, cooks, security guards and gardeners they all work hard to make your stay enjoyable. We stayed in... More

We stayed at the resort from March 24 until March 31 and from the time we checked in until we left the following Saturday we had one of our most enjoyable vacations. Arriving at the hotel early (9:30 am) we expected a long wait for our room to be ready but were pleasantly suprised to be settled in by 11:30.... More

Me and my boyfriend arrived on the 16th of march until the 23rd. I was sick every day after the day we arrived and thought it was just the food. The day after we got home I had to be rushed to emerge and had a fever of 104 and almost died.. and excruciating pain in my left side of... More