This hotel is not 4*. It might make 3* with a bit of work. We arrived to find the room not ready and were told to go for a walk for 30 minutes. The room overlooked the main road. The ones with sea views we re possibly reserved for upgrades or the numerous german holidaymakers . There is a definite... More

The Good The hotel has recently been refurbished and opened 1st May and most of the facilities are new and decent standard. The reception area is bright and attractive and the staff on reception are quick and helpful and we were served very quickly and off to our room in a few minutes. The rooms are average size and have... More

We stayed 3 days after opening and most of the refurbishments were completed to the standard indicated on Thomsons website. Just tweeking left. Rooms and areas spotlessly clean with huge bed, great water pressure in the shower, fridge, aircon and small balcony. Toilet within opaque glass doors which some may find a little disconcerting but not a problem for us.... More

We stayed at this hotel the 2nd week of its re-opening after major refurbishment work. Whilst we can see the amount of work that has gone into the refurbishment it does not appear to be of a perticular high standard. Our concerns were for the health and safety of those who will follow our stay. In particular the lack of... More

Formerly the Santa Ana, this hotel as been fully refurbished and opened, under a new name & management, on May 1st 2012. Located in Cala Mayor, with the first sandy beach to the west of Palma, the town has more of a working feel rather than a holiday resort. A wide selection of cafes, bars and restaurants are located close... More