ok lets face it the rooms are basic .... staff were more than helpfull at all times .. and having stayed in a lot of all inclusive hotels ... the food was more than just acceptable ... it was exceptional .... with something for everyone .... lets face it if you want a full english at breakfast or fish n... More

we flew with jet2 it was first time with them bit late tacking of but ok got there waited 1 hour in the transfer bus befor setting off and another dropping others off befor getting to hotel there were 3 and we got the balmoral it didnt seem as nice as the other 2 but it was clean the maid... More

when i booked this holiday looking in the broucher it looked fab i ask jet2 for a high floor room with sea veiw i called the hotel 1 week befor we left to ask for a high floor room with sea veiw the lady said she will make a note WELL were do i start 2hr 30 min bus ride... More

It rained very heavy on the arrival 24/9/11 and the coach flooded moving couples at the front of bus and driver just carried on. Transfer takes as long as the flight. I read the reviews., got to the hotel, tried the "a smile works wonders" rubbish but still mizerable staff! I thought ok, its yet another bunch of tourists.. so... More

We went to this resort on a family holiday and were put in the sol balmoral, we complained to the staff and were just fobbed off the staff were very rude and really did not care about anything, when we got to the room we were in for more shocks, the room was untidy, floor dirty,sheets dirty,towels dirty and balcony... More

My hubby and I have just returned from a week's holiday at the Balmoral and we thoroughly enjoyed it. The rooms are very basic, but who spends much time in their room on holiday? There was no hairdryer, but I took my own and it worked perfectly. The ceiling fan didn't cool things down at all, but it showed their... More

The best bit was 4 large swimming pools all very clean. The food was fine there was something you could find to eat and plenty of it. We were all inclusive the drinks quality was good The room was clean but no television, hairdryer or aircon, but the fan was quite efficient in 32 degree heat..Evening entertainment was poor but... More

we stayed at the balmoral last week, it was fine for what you pay for. and this is the important point about this hotel, if you want 4* hotels then pay for them. we got this place all inclusive for a week for £200 each! the staff can sometimes be miserable (but who cares!) as i would be faced with... More

We arrived afternoon time to be told we were in the Balmoral but our room wasn’t ready, we were told to go have some lunch and come back, we did this and it still wasn’t ready - they eventually gave us a room on the 6th floor with an amazing view of the sea - unfortunately this is the only... More