this was a cheap hotel.theirfore you got what you got.it was perfectly run, all the family seemed to no what they were doing.you did not have a big choice of food but what you got was of very good quality...your room was cleaned every day,eccept mondays,towels changed daily.overall a good value hotel More

My wife and I have just returned from our 4th stay here in the past 2 years. This time we stayed for 4 weeks half-board, and we can only repeat what we have been saying in our other 3 reviews of the hotel Sur, it's a 1 star hotel, the rooms are basic (no air con etc) but clean and... More

we have just recently returned from staying at this hotel and i have got to say we were pleasently suprised . To say this hotel is only a one star is an understatement, we found it to be basic but a very clean friendly hotel. The staff were brilliant the cleaners were polite and friendly , the food was ok... More

We have just got back from a mini break at the hotel Sur and hed a fantastic time ,the hotel is very clean and the staff are very friendly and helpfull,infact they couldnt do enough for you,the food is very good plenty of choice, Very good hotel much better than the 1star it is.will be going back again thats for... More

I have just read some of the negative reviews and they astound me. The family and staff at the hotel are very friendly and professional. The rooms are basic but they were clean very clean in fact and \i always check the matress not just the sheets. Yes it is noisey until midnight with ENTERTAINMENT but i am on holiday... More

Arriving at the hotel we didnt expect much but we were surprised. The hotel is very clean, staff are very friendly, bar is really nice. I wouldnt class this hotel as a 1 star, i think it is better than that, we only had breakfast once, it was ok but we preferred to eat out. The rooms are very clean... More

The lovliest family run the Hotel Sur & without them it could be quite an ordinary 1* hotel experience ... the rooms are great, clean & nicely furnished (no a/c tho - I was fine as I live in a south facing flat in London that is roasting in the Summer - fans available for rent v. reasonably), if you... More

what do people expect from a 1*hotel? The ritz!!! We wanted a budget holiday, but got more then we expected. Hotel staff who would go out of thier way to help you, great location and a lovely resort. Like a lot of others say, the sur deserves more than one star! More

we have just returned from a week in Cala Bona staying at the hotel Sur, the staff were so helpful when we arrived at the hotel and were more than happy to help. We had paid to go to the hotel 1/2 board and are really glad that we did the food in our opinion was very good, there was... More