In August 2011 we spent there two weeks with one of the Polish tour operators. The hotel, in fact, was one of the cheapest in the catalogue, but still we were very dissatisfied with its service. Our first night we were forced to spend in a signle room - as there was no room for us, the next day we... More

My wife and I have just returned from a two week holiday at this hotel and did not encounter any of the problems previous reviewers mentioned. All the staff were polite, friendly and helpful from arrival to departure with no signs of unhappiness. Our room was clean and spacious with a lovely view of the sea. Some of the food... More

Where to begin? After booking this holiday , there was an influx of reports of people being turned away at this hotel due to some overbooking issue and not getting the room as booked. So after going to great lengths to contact the hotel and through our holiday company 'Easyjet' we were left in the middle so to speak. There... More

Arrived at hotel for 12 night stay at 2.00am after long transfer from airport. At reception a rude night porter told us that he had some bad news and that there was no room for us (we booked as a package holiday and had full confirmation of booking and payment!). Tried to palm us off to another hotel-wouldn't say where... More

In all honesty this hotel was not for us, it is awful, and it is filled with German people who stare at anyone of different colour or race like their aliens. The food was fairly good, lack of dessert options. However the staff are another dilemma altogether, thus the dinner staff did not clean up the tables after people had... More

Overall the standard of this hotel was inconsistent as follows; - Location was excellent, right on the beach at Can Picafort - you could eat breakfast and clearly see people taking early morning dips. - Beach bar linked to the hotel was excellently serviced, a little slow - but hey, we're in Majorca ;-) - Staff very pleasant and mostly... More

Just spent a week in this hotel which is situated in an area called 'Can Picafort'. Unfortunately I would not go back to this part of Majorca and certainly not to this hotel!  Hotel beds- We left with sore backs! Now I like a firm bed but these beds were ridiculously uncomfortable and small. The worst I've ever slept in... More

Have just got back today from one week at the Santa Fe. Wish I'd gone for longer. The Hotel is in a fantastic location. It has it's own private beach with around a dozen sun loungers. If you can bag one of these, it will cost you 3.50 euros per day, but you get a voucher for a free drink.... More

Had a great time at this hotel. We found it being mostly german a good not bad point as there was no rowdy rude people to contend with. The hotel did not have a pool which I thought would bother me but to be completely honest I didn't miss it at all! The beach itself is great and the scenery... More