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Candlewood Suites Norfolk Airport

2.0 of 5
5600 Lowery Road, Norfolk, VA 23502
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Candlewood Suites Norfolk Airport
Ranked #16 of 42 hotels in Norfolk
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    7
    1
    3
    0
    2
Date Rating
Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 12 September 2011

My family and I stayed here 2 days during Hurricane Irene. The hotel was at full occupancy and we lost electricity a couple of times. Through it all, the staff was wonderful. The calmed frayed nerves, passed out sandwhiches and apples and kept an upbeat attitude throughout the storm. They made sure the guests were comfortable and that we had... More

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cwsna, General Manager at Candlewood Suites Norfolk Airport, responded to this review
14 September 2011

Thank you for choosing Candlewood Suites- Norfolk. We are delighted to know that you had a great stay with us and we hope that you will choose us again for your next trip to the area. More

usa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 August 2011

I stayed at the Candlewood Suites in July with some friends. We chose this hotel because of the location and the price...both are great! The hotel itself is very attractive. The rooms are super spacious and very clean. Absolutely LOVE the kitchen and bathroom. My pros and cons actually echo those of a previous post (from 2/28/11). Pros: as I... More

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cwsna, General Manager at Candlewood Suites Norfolk Airport, responded to this review
14 September 2011

Thank you for choosing our hotel for your stay in the Norfolk area. We strive to ensure that each guest has a memorable stay with us. I am happy to know that our standard of cleanliness met your satisfaction but dissapointed to know that my staff fell short in the service they provided. I agree with you that the staff... More

Union Cty, NJ
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 July 2011
2
people found this review helpful

Even though my family only stayed for one night, we found the hotel to be of very good quality. The room was clean and in good condition with comfortable beds and just enough space for our family with children and a dog (and her very large crate). We did not use the kitchen other than the fridge to chill a... More

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cwsna, General Manager at Candlewood Suites Norfolk Airport, responded to this review
14 September 2011

At Candlewood Suites we love our guests and we love out pets! Pet fees are utilized to give special care to rooms that have been occupied by pets. We make sure we render each room to be hypo-allergenic before each rental. Thank you for staying with us. More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 31 May 2011

The suites are very clean and spacious. Virginia beach is a short drive away. There are a strip of restarants two blocks away. I will stay their again.

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cwsna, General Manager at Candlewood Suites Norfolk Airport, responded to this review
14 September 2011

Thank you for choosing Candlewood Suites- Norfolk for your weekend getaway. It pleases us to know that your stay was enjoyable. We look forward to your next visit. More

Saint Paul, Minnesota
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 28 February 2011
5
people found this review helpful

I’ve stayed at this hotel over several months and on more than thirteen occasions. I have witnessed it deteriorate over time. According to several staff members, the general manager has made new changes to increase efficiency and service, however it has led to incompetence in general common sense areas of customer service. I will never stay at this hotel again…ever.... More

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cwsna, Manager at Candlewood Suites Norfolk Airport, responded to this review
18 March 2011

I appreciate all the PROS to the review however I would like to touch on the CONS. The airport shuttle is just that, we pick up and deliver passengers to the airport and it must be reserved in advance. We try very hard to accomodate all of our guests and in doing so it got out of hand. We became... More

maryland
Top Contributor
58 reviews 58 reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 14 September 2010
2
people found this review helpful

This property is located right off of Military Highway, which appears to be one of the main drags in Norfolk. It's relatively close to I-64, 58, and other thoroughfares. The lobby was clean and inviting, check-in was swift, and the room was clean, although showing some signs of wear and tear. It's a good sized suite - there was a... More

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See 3 more reviews by ms90 for Norfolk
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 July 2010
2
people found this review helpful

I would have expected more from a suite hotel and from a hotel chain that is within the Crown Plaza & Holiday Inn family. The hotel didn't have a dining room, and the rooms were just okay with very low water pressure. The front desk staff wasn't rude, but they seemed more concerned about the gossip going on with fellow... More

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Norfolk, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 17 July 2010
3
people found this review helpful

I would give this hotel a 2.0. This hotel was a waiste of good money, they had nothing...no shower caps, no cork screw, etc... I have never gone to a hotel that doesn't give you an option to receive room cleanings (this hotel cleans the rooms every 3 days), that's horrible! I requested towels and received them 3 hours later,... More

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Alexandria, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 September 2009
2
people found this review helpful

We stayed here as a half-way break point between weekend-long events in Va. Beach and Richmond. It was everything my review title states - clean, spacious, and comfortable. Rooms were large, and nicely appointed, complete with a 32" flatscreen TV and free internet. We booked a two queen room, and the beds were comfy, with fluffy pillows and clean linens.... More

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virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 August 2009

My boyfriend had returned from overseas and we wanted some place nice to stay that had a kitchenette and we chose the Candlewood Suites in Norfolk close to ORF. The room had a homey feel which I liked, the front desk was friendly, helpful and attentive. I liked everything about the place and I would book a room from this... More

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Additional Information about Candlewood Suites Norfolk Airport

5600 Lowery Road, Norfolk, VA 23502
Price range (per night):* 87 AUD - 161 AUD

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Candlewood Suites Norfolk Airport
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