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Norfolk Waterside Marriott

3.5 of 5
235 E Main Street, Norfolk, VA 23510
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Norfolk Waterside Marriott
Ranked #9 of 42 hotels in Norfolk
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288 reviews from our community

Traveller rating
    80
    118
    50
    17
    23
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Families
43
 
Couples
68
 
Solo
24
 
Business
110
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

I have been to this hotel with my family several times. It is one of my favorite hotels. I love the proximity to Nauticus and the mall. I love the concierge service for night time snacks/drinks and the morning breakfast! I love the view of the harbor - especially at night with the lights flickering. The pool is indoor and... More

Was this review helpful? Yes
See 3 more reviews by MaggieThomasPam for Norfolk
Brussels
Top Contributor
105 reviews 105 reviews
82 hotel reviews
Reviews in 80 cities Reviews in 80 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 May 2013

Spent 3 nights here on business. Hotel is a typical Marriott but the location is great, right on the river and close to downtown Norfolk. USS Wisconsin and the McArthur Centre are both just a short walk away and the ferry to Potsmouth departs from just outside. I had a good sized room on the 6th floor with a comfortable... More

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See 3 more reviews by psandps for Norfolk
rhenley9, General Manager at Norfolk Waterside Marriott, responded to this review
6 May 2013

We do hope that you will find your way back to Norfolk and to the Norfolk Waterside Marriott Hotel sometime soon. Thank you very much for your review which mentions our convenient proximity to the Downtown Entertainment District with its many dining and entertainment options. We hope to see you again soon! Sincerely, Robert Henley General Manager More

Charlestown, Maryland
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 May 2013

We spent last weekend in Norfolk with four friends to attend the NATO Festival and Tattoo. We had a delightful time. We stayed at the Marriott in rooms overlooking the water. Everything was up to Marriott's usual standards. The Tattoo is always wonderful and inspiring. We had attended the Tattoo in Edinburg last August and Norfolk's is, while not as... More

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See 2 more reviews by Joanne M for Norfolk
rhenley9, General Manager at Norfolk Waterside Marriott, responded to this review
6 May 2013

On behalf of the entire team, thank you for your positive comments regarding your stay at the Norfolk Waterside Marriott Hotel We are so humbled by your feedback and we truly value your loyalty! Comments like yours truly inspire us to work harder every day to exceed our guests’ expectations always striving for Excellence. We can’t wait till our next... More

Maidenhead, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 May 2013

I organised an event in this hotel on 11-12 April 2013 and stayed here for 6 days. The rooms have been refurbished and are well decorated. The rooms were clean although we had an East facing room and after mid-day the sun was blasting our room – air conditioning wasn’t working properly - someone already posted a complain about this... More

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rhenley9, General Manager at Norfolk Waterside Marriott, responded to this review
6 May 2013

It is disappointing when a guest leaves and feels they did not have their expectations met nor does it reflect the high standards of customer service that we set. While we never like to read that one of our guests has experienced poor service, we are always grateful for the feedback so that we may address the issues with our... More

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COLUMBIA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 April 2013

My stay here was on Marriott Points. At Marriott Hotels you get upgraded if you are Gold status or higher on free stays which is a nice perk. I stayed here years ago when this property was a top notch Marriott Hotel. Maybe I came at a bad time. You can't beat the beds at these properties and my Concierge... More

Was this review helpful? Yes 1
Mark B, General Manager at Norfolk Waterside Marriott, responded to this review
1 May 2013

Thank you for your comments about your recent stay. Please accept our sincere apology for the issues you experienced during your last visit. Unfortunately, the spa pump broke and a new one was sent to us and is now fixed. We are still continuing with the hotel renovations with the guest rooms, hallways, concierge lounge and lobby complete. Your comments... More

Rocky Mount, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 April 2013

I stay at this hotel when i go on the Spirit of Norfolk. Great location for views of the city and the water. Hotel is in walking distance of restaurants and attractions. Large clean room and friendly staff. Will stay here everytime I'm in Norfolk.

Was this review helpful? Yes 3
Mark B, General Manager at Norfolk Waterside Marriott, responded to this review
16 April 2013

Thank you for your wonderful comments about your recent stay. As you are aware from your other visits, we are centrally located to all the downtown attractions. So the next time you take a cruise on the Spirit of Norfolk, please come see us again. More

Wilmington, Delaware
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 April 2013

We stayed for two nights while visiting my brother in Norfolk. Seemed convenient to most of the downtown attractions, although we didn't really go to any of them. The bed was soft and comfortable, which is most important. Room was clean and well decorated. Will likely stay there again.

Was this review helpful? Yes 2
Mark B, General Manager at Norfolk Waterside Marriott, responded to this review
16 April 2013

Thank you for your wonderful comments about your recent stay. We are glad that we could provide you a soft, comfortable bed and a clean room. The next time you come to Norfolk to visit your brother, you know where to stay. More

Atlanta, GA
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 10 April 2013

Looks like this property was recently renovated. Everything looked and smelled pristinely new. Spacious rooms with lots of windows offering nice view of downtown. Easy access to all major attractions. Self parking is an option an easy with above street crossover to garage. Water temp in shower was a little inconsistent in morning. But a solid and nice hotel!

Was this review helpful? Yes 2
Mark B, General Manager at Norfolk Waterside Marriott, responded to this review
16 April 2013

Thank you for your wonderful comments about your recent stay. As you noticed, we have just finished a renovation of all our guest rooms and hallways. Please accept our sincere apology for the issue you had with the water temperature. Your comments have been shared with our engineering department to fix this problem. More

Daytona Beach, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 April 2013

Hotel is in a great location for its views of the city & the water. Also, it is very accessible for walking to restaurants and/or bars when you are in town for business/pleasure. Large clean room & friendly, helpful staff. Would stay here again.

Was this review helpful? Yes 3
Mark B, General Manager at Norfolk Waterside Marriott, responded to this review
16 April 2013

Thank you for your wonderful comments about your recent stay. We are very fortunate to be centrally located in the middle of downtown Norfolk close to shopping, dining, museums and Town Point Park. More

Atlanta, Georgia
Top Contributor
74 reviews 74 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 April 2013 via mobile

This hotel has some of the old world charm with all the modern amenities (one exception was the slow internet speed. I had no problem connecting wireless, it was just slow). The hotel is in a great location for walking to cool places - be sure to check out the U.S.S. Wisconsin (within walking distance). Overall, nice hotel with a... More

Was this review helpful? Yes 1
See 2 more reviews by ScottOnRiver for Norfolk
Mark B, General Manager at Norfolk Waterside Marriott, responded to this review
4 April 2013

Thank you for your wonderful comments about your recent visit. From your reviews, we can see that you are a loyal Marriott guest. We thank you for patronage and please accept our sincere apology for the internet issue. Your comments have been shared with our engineering department in order to fix this issue. More

 
 
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Additional Information about Norfolk Waterside Marriott

Also Known As:
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Marriott Norfolk
Norfolk Marriott
Address: 235 E Main Street, Norfolk, VA 23510
Phone Number:
Region: United States > Virginia > Norfolk
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Norfolk
#8 Family Hotels in Norfolk
Price range (per night): $164 - $234
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott. ... more   less 
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