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Key West Inn - Newport News

11845 Jefferson Ave, Newport News, VA 23606-2505
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Traveller (29)
Room & Suite (31)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#5 of 11 motels in Newport News
Location
Cleanliness
Service
Value
A quiet, safe and clean family owned and operated hotel located in the middle of Newport News' business district. The Key West Inn is surrounded by many popular local dining and shopping destinations, some of which are within walking distance. Prospective guests can expect friendly service, comfortable beds, clean rooms and complimentary high speed wi-fi, premium cable channels, and continental breakfast.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Free breakfast
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
Wifi
Vending machine
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Room features
Air conditioning
Microwave
Refrigerator
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English, Hindi
56Reviews2Q+A15Room tips

Reviews
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Excursion57399106035 wrote a review Feb 2024
1 contribution
I had a great experience with the Key West Inn in Newport News. The staff are so friendly, helpful and accommodating! They were sympathetic to my needs and demonstrated genuine concern for my situation. My stay there was very pleasant and provided me with a second "home" while I was in the process of moving. Thank you, Key West Inn staff!! :) Erin
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julio D wrote a review July 2023
1 contribution
the pictures are misleading, the outside is disgusting with trash and cigarette butts everywhere. walls in room are stained with holes the place smells like mold. roach traps everywhere. unhealthy and unsafe building
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: don't waste your money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nyx D wrote a review June 2023
1 contribution
The most run-down motel I've ever had the misfortune of staying in. The toilet was broken and didn't flush at all. The fridge was rusted from top to bottom, and there were burn holes in the bedspreads. It was just gross. I have no idea how they have more than 1 star. I'd give them zero if I could.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Do not stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vicky H wrote a review July 2021
3 contributions
I turned the lights on and the room was covered with roaches,there were burn marks on both beds,the television was so small you can’t see it from the beds,the room was filthy,and I’m getting the run around with management about getting a refund . I drove around ALL NIGHT looking for a different hotel but EVERYONE was booked so then I spent the rest of my night driving around some more looking for bug spray and couldn’t find any! I couldn’t take my belongings into the room so As I sat on one of the nasty beds I dosed off for an “HOUR” Nap waiting for check out. The pictures attached are just a couple of the ones that I took to show management but I didn’t have to prove my accusations, which makes me believe that I’m not the only one that has complained about this.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cgclay wrote a review June 2020
Waldorf, Maryland5 contributions4 helpful votes
Thus place needs a lot of work done to it. toilet was chipped. paint missing on the door. bed frame is a metal box. Loud people live here full time. Somebody had their car in pieces trying to fix in in the parking lot on front of my room. lots of trash everywhere. will not go back. And don't believe the pictures posted, they must be from years ago. Front desk at first told me that the type of room I resevered was unavailable but then found one,
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Date of stay: June 2020
Location
Cleanliness
Service
Room Tip: the pictures showed big bath tubs. these are extra and were unavailable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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D.B. wrote a review Feb 2020
1 contribution
The staff was extremely helpful and friendly. The beds were much better than in other extended stay hotels. Everything worked well and for a reasonable price. I was very happy with the place. It's not fancy, but clean and cheap.
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Date of stay: October 2019
Value
Rooms
Service
Room Tip: Prefer rooms on second floor with the balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kasim T wrote a review Nov 2019
Amsterdam, New York2 contributions1 helpful vote
So me and my life have 4 small service dogs with documentation on hand... had to cancel my reservation for they only would allow 1 of them to stay. This is a form federal government discrimination against us for one of us has more of complications than the other one. All dogs are less than 10 pounds and can be found to be size of a chihuahua. This decision has put me over the edge and on the verge of having my PTSD , lead me to something I have not dealt nor felt in years. Never will book here again
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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C Dav wrote a review June 2019
5 contributions
+1
Booked through hotels.com to stay with my grandparents while visiting family in the area. Found hypodermic needle parts behind furniture and blood on the wall. Non smoking room stunk of cigarettes, trash under beds, stained bedding and bugs. Clerk was extremely rude and called me a "f***ing junkie" in front of my (90 year old) grandparents after I disagreed with him about the blood (he said it was coffee and there is no coffee maker in the room) and the needle parts (he said it was a pen cap and threw it into the parking lot). The worst experience I have ever had in a hotel. Would give zero stars if possible. I do not recommend this place to anyone and think hotels.com should remove them from their site.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Compass479097, General Manager at Key West Inn - Newport News
Responded 21 Nov 2019
I am truly sorry for your experience. Can you please contact us at the property so I can verify your room number you stayed in and address the employee that did not provide the service we expect our whole staff to provide to our guests. You can reach me at 757-599-3237 Ext. 0 and ask for the General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael D wrote a review Apr 2019
Berryville, Virginia67 contributions8 helpful votes
We stayed here with our daughter to visit the sites in and around Newport News. The hotel was clean and the AC in both rooms worked well. Hot, hot water in the shower. Not a Hilton or Marriott, but for the price it was decent. Fridge and microwave in each room. If you book a room ask for an upstairs room. We heard our upstairs guests most of the evening.
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Isaiah C wrote a review Feb 2019
1 contribution
Tbis is a very nice hotel the staff is friendly its clean here its peaceful and quiet and its many restaurants in the area thats walking distance.. This hotel is one of the best in town i love it heree
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Date of stay: February 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$104 - AU$128 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Centerstone Inn Newport News
LOCATION
United StatesVirginiaNewport News
NUMBER OF ROOMS
52
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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KEY WEST INN - NEWPORT NEWS (AU$104): 2024 Prices & Reviews (VA) - Photos of Motel - Tripadvisor

Frequently Asked Questions about Key West Inn - Newport News
Which popular attractions are close to Key West Inn - Newport News?
Nearby attractions include Paragon City Center 12 (1.0 km), Wine and Design (1.0 km), and Cinemark City Center 12 (1.1 km).
What are some of the property amenities at Key West Inn - Newport News?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Key West Inn - Newport News?
Guests can enjoy free breakfast during their stay.
Is parking available at Key West Inn - Newport News?
Yes, free parking is available to guests.
What are some restaurants close to Key West Inn - Newport News?
Conveniently located restaurants include Aago, Fin Seafood, and Schlesinger's Steakhouse.
Is Key West Inn - Newport News located near the city centre?
Yes, it is 0.6 km away from the centre of Newport News.
Which languages are spoken by the staff at Key West Inn - Newport News?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Key West Inn - Newport News?
Many travellers enjoy visiting Skiffes Creek Redoubt (7.8 km).
Is Key West Inn - Newport News accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.