We stayed at this hotel recommended by Rick Steve's book. I hope Rick removes it from his book as the owner charged us 4 night's stay after we left after 1 night because accommodations were sub par: room, bathroom, towels & breakfast. Even after talking through problems for > 1 hour the owner insisted on charging us 4 nights &... More

I had a wonderful stay in Hotel Maximilan with family and kids for 03days in Sept'11 end.Hospitality and cooperation from hotel staffs were excellent specially to mention Ms.Gabi.Panoramic view of mountain peaks from room window with lash green splashing meadows was really eye soothing. Children had very enjoyable time both indoor and out door game areas.Thank you, Maximilan for making... More

We were greeted by Gabi who immediately asked if we were booked for Neuschwanstein Castle...if we weren't she would have done it!...your on-site travel agent. She also had suggestions for other sites to see and the best order in which to see them. Our room was cozy with a little balcony looking to the mountains, cattle lowing from the pasture... More

Stayed here only 1 night, but it was terrific. Lady at front checked us in and gave us recommendations for the afternoon. Later, we ate an excellent dinner at the restaurant and our son played outside on the trampoline and playground equipment. Breakfast was quite good as well. Laundry was a bargain at 6 Euros per bag,dropped off at 6pm... More

Made booking with hotels.com Upon arrival they told us we had been moved to a hotel down the street. The hotel down the street wanted payment upfront as well. However, Maximilian still charged our credit card for the night and it has yet to be refunded. We had to pay two hotels for one night because hotels.com overbooked their hotel.... More

Just back from a skiing trip at Berwang where we originaly booked a hotel in Reutte which was very disappointing. Looked at trip advisor and decided to look at Hotel Maxiilian which deserves No.1 spot. We arrived early in the morning due to leaving our other hotel as quickly as possible!! When we were greeted by Monica. WE arrived at... More

Be sure of your reservation! If you try to change it earlier the hotel will quickly advise you of a little known Austrian Hotel Law where the hotel has the right to (AND WILL) charge you up to 100% of the remainder of the original reservation. It cost us 476 EURO for ONE night’s stay because we were disappointed and... More

My husband and I stayed with Gabi and family for 4 nights. Gabi and her staff treated us like family. The restaurant was wonderful and the hotel peaceful located in a valley with mountain views all around! We were seated at the same table each morning and evening. Gabi gave us daily advise on where to go and the best... More

We only stayed one night, but we were able to get so much done in the time we were there due to Gabby's great help. We arrived in the afternoon and we were able to give her our laundry and she had it done by the evening. We asked about hiking to the nearby castle and she gave us walking... More