I stayed at this hotel from May 24th to 27th, to attend a wedding party. The whole time I was there my room was not serviced. I have to fetch my own towels for when I informed the front desk clerk that my room was not cleaned and I need fresh towels, the desk clerk said "if you need fresh... More

We were pretty excited to visit this hotel just because of it's minimalistic, retro look. We thought it might be fun. Not really fun at all. The decor is unique but, there are serious issues. For instance, absolutely no privacy in the bathroom. The toilet is with the shower and has no lock and open sides on the door. Bad... More

We loved the fact that we could have a spacious room with large windows, great TV and two queen-sized beds. The hotel is very modern, making it a nice change of pace. We had fun playing pool, the bar was busy in the evenings, and we made good use of being able to walk to stores and restaurants nearby. Keagan's... More

I've gone to this hotel a few times since I'm the highest level of Sheraton point and it's the only property in the West End. But the most recent experience was the last time. I found dried blood on the duvet, there was construction that starts early in the morning, and when I dropped a bath cloth in the shower... More

Aloft is a contemporary trendy, low cost, version of Westin. The rooms are efficient and predictable. The staff is welcoming and courteous. There are many shopping and eating opportunities in this upscale area of Richmond. The staff was especially solicitous when guests in the room next to ours became a little "exuberant" and we were quickly moved to a new... More

The only thing negative that I have to say about this hotel is that because the area was so new, it was not on my GPS and thus, hard to find. We ended up driving around the area for a bit, trying to find it but when we finally did, it was certainly warm and welcoming. And affordable. The rooms... More

We came to the Aloft after spending two nights in a far more expensive hotel. I found myself wondering why we have paid more than $200 per night, when for $89, we were nearly just as comfortable. This is my second Aloft visit. Their layout is a little weird, but I enjoyed a complimentary drink in the lounge area and... More

Overall, the stay was great and I would go back again. The hotel has a contemporary look and feel to it and the gym, pool, and bar are all very cool. Also, the huge HD TVs in the room were great for watching sports and movies. However, the front desk service left a lot to be desired and the room... More