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Comfort Suites Innsbrook

2.5 of 5
4051 Innslake Dr, Glen Allen, VA 23060
Hotel amenities
Comfort Suites Innsbrook
Professional photos
13 traveller photos
Ranked #10 of 22 hotels in Glen Allen
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    13
    15
    5
    4
    4
Date Rating
USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Great Place”
5 of 5 stars Reviewed 21 May 2012

I have stayed here several times and the hotel is very clean, has an indoor pool and the staff is great!!

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Silver Spring, Maryland
1 review
“NEVER AGAIN!”
1 of 5 stars Reviewed 15 May 2012

Let me start off by saying the hotel itself was fine and so was the pool, but good luck using it without having to work around the front desk staff's children/family! I wasn't going to write a review until I found out I was LIED to once again, but this time by the manager Mr. Malone. I called him last... More

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Blacksburg
2 reviews
1 helpful vote 1 helpful vote
“Swimming Pool”
4 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

Everything was great, but the pool was too cold for little kids when it was cold outside. Staff said 80 degrees air temp and pool temp was highest they could go according to state law.... odd, because it is lower than accepted guidelines for kids.

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Comfort Suites Innsbrook, General Manager at Comfort Suites Innsbrook, responded to this review
3 May 2012

Thank you very much for your honest and well thought review of the Comfort Suites Innsbrook. I would like to first apologize for the water temperature of the pool. We do normally keep the temperature of the pool at 80 degrees per the advice of the county inspector that checks the pool monthly so that we are in compliance with... More

Henderson, North Carolina
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Near I-295 & I-64”
4 of 5 stars Reviewed 22 April 2012

Good location just off I-64, near I-295 & I-95. Quiet area near business park. Close to Broad St, with a lot of restaurants to dine at. Nice room liked having a sofa and desk. Breakfast has a nice variety of items to choose from. Would stay here again.

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Comfort Suites Innsbrook, General Manager at Comfort Suites Innsbrook, responded to this review
24 April 2012

Thank you very much for your kind review. We strive to make sure that every guest has the best stay possible. I will make sure to share this great positive feedback with my team which will help ensure that we continue to provide the same level of service every time you are in the area. Thank you again. More

Herndon, VA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Low price Great value”
5 of 5 stars Reviewed 18 April 2012

I stayed at this hotel last weekend. It was $63.00 per night and they are pet friendly (that is an additional $20 per night). This is the second time I have stayed there. The rooms are clean, the beds are comfortable and they provide a great breakfast in the morning for free. I would highly recommend this hotel to anyone.

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Comfort Suites Innsbrook, General Manager at Comfort Suites Innsbrook, responded to this review
20 April 2012

I would like to take a moment to thank you for you very kind words about our hotel. I am truly pleased that you enjoyed your stay with and we look forward to your next stay with us. Thank you again and have a great day. More

Clarksburg, WV
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Decent Place to Stay.”
4 of 5 stars Reviewed 12 April 2012

We stayed here for a weekend trip to Kings Dominion. This hotel is about 20 minutes away, however we chose it due to the poor reviews given to hotels closer to the park. The room was clean. I agree with a previous reviewer about the beds - not that comfortable - but I have slept in worse. But what is... More

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jrock8382
Top Contributor
51 reviews 51 reviews
Reviews in 27 cities Reviews in 27 cities
13 helpful votes 13 helpful votes
“Very Comfortable and Nice”
5 of 5 stars Reviewed 11 April 2012

Staff very nice. Rooms big and comfortable. Very clean and nice. Will stay here every time we come to Kings Dominion.

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Comfort Suites Innsbrook, General Manager at Comfort Suites Innsbrook, responded to this review
12 April 2012

Thank you very much for your recent review of our property. We are very happy that you enjoyed your stay and will stay with us again. We look forward to seeing you in the future and providing you with the same great service and accommodations. Thank you again. More

Columbia, South Carolina
1 review
Reviews in 2 cities Reviews in 2 cities
“"2 stars" All the way.”
2 of 5 stars Reviewed 16 March 2012

I had no issues with the front desk staff. Complaints about kids running in the hallways and slamming doors where handled immediately. The only upgraded part of the room was the television. The bed matress felt like a sofa bed. The pillows where similar to the small airplane pillows. Everything else in the room was falling apart. Furniture, wall paper,... More

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Comfort Suites Innsbrook, General Manager at Comfort Suites Innsbrook, responded to this review
17 March 2012

Thank you very much for your extremely helpful and informative review of your stay with us. I value your honest and well thoughtout opinion very much. My personal goal is to make sure that everyone that stays with us has the best stay possible. We are currently taking bids on renovating our bathrooms and replacing the carpet and painting all... More

Charleston, South Carolina
Top Contributor
79 reviews 79 reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
“Good Enough”
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

My recent stay at the Comfort Inn Suites was OK. Nothing fancy, but a comfortable enough bed, mostly quiet room and good breakfast. Check-in was smooth and pleasant. The front desk clerk was accommodating and gave me a room as requested. The room furnishings are somewhat tired and could definitely use refurbishing. The TV is the old large type -... More

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See 2 more reviews by Augcruiser for Glen Allen
Comfort Suites Innsbrook, General Manager at Comfort Suites Innsbrook, responded to this review
2 February 2012

Thank you very much for your positive review. I apologize for the lack of coffee maker in your room we did fall short of those for a period but we are back on track now. We have ordered our new 37" flat screens which will be here by the end of February. We are also slated for a fully new... More

Greensboro, North Carolina
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“A decent place to stay - good price”
4 of 5 stars Reviewed 18 January 2012

I have stayed in this hotel about 4 or 5 times. The front desk staff is very friendly and great to recommend restaurants on request. It's in close proximity to Broad Street. Panera & Bonefish Grill are minutes away. They also have some suites. The breakfast is good. Not a bad deal at all. The beds are very comfortable. The... More

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Comfort Suites Innsbrook, General Manager at Comfort Suites Innsbrook, responded to this review
2 February 2012

Thank you very much for your positive review.We really appreciate your continued use of the hotel and look forward to continuing to provide great service to you when you stay with us. Thank you again and I look forward to your next stay with us. More

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Additional Information about Comfort Suites Innsbrook

  • Comfort Suites Glen Allen
  • Glen Allen Comfort Suites
  • Innsbrook Comfort Suites
Address: 4051 Innslake Dr, Glen Allen, VA 23060
Price range (per night):* 86 AUD - 138 AUD

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Comfort Suites Innsbrook
4051 Innslake Dr
Glen Allen, VA 23060
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