We wanted to make a quick trip to NYC after a Richmond visit and decided to take Amtrak instead of flying. Since we were also trying to get some Marriott stays during a promotion, we selected a Residence Inn fairly convenient to the Staples Mill train station for the night before we left. But since we could not get it... More

This place is hidden in the innsbrook area among companies but it is a decent hotel. Great if you're in the area for work otherwise another location may be better. It is a nice hotel though pretty quiet. Doesn't have all the bells and whistles but its a satisfying stay

The room is spacious enough but there's a disturbing smell (we tried a couple of rooms) and nothing seems to be clean the way you would expect in a Marriott property. Nicks and cracks throughout the suite. Noise can be an issue, too. The televisions are circa 1990. The condition of the kitchen suggests it was built about 20 years... More

Stayed here on business a couple of weeks in October. Rooms were OK,but nothing spectacular. Having a full kitchen was handy. The HVAC system was kind of noisy, but that comes in handy if you have a noisy neighbor. The breakfast items were tasty and the hotel is very convenient to several decent restaurants. I know I don't sound very... More

I have stayed at many Marriott facilities,over the last 5 years.The manger Monique and staff are the "BEST",every visit ,I made to feel like family ! In the Richmond area I rate # 1.

With budget in mind, this has been our choice, especially for 3 - 7 day visits in Richmond. It is extended stay (a vital part of the Glen Allen VA business picture); but they always welcome family travelers in a clean, courteous, friendly manner, even for a 1 or 2 night stay. The well-stocked kitchen in every suite has even... More

Overall was disappointed in this hotel. It is not up to the usual "Marriott" standard. Check in went well but it was downhill from there. We were given a room that had not been cleaned in some time. After a phone call to the front desk we were assigned a new room and given a snack basket for our inconvenience.... More

My family and I stayed in a 2 bedroom. It was great. There was 4 of us and we had plenty of room and a kitchen to cook and save money. Very clean, nice decor, soft beds, and the employees are very nice and helpful. They seem to go above and beyond expectations. Nice pool and laundry facilities. It was... More

My stay here was great. The beds are super comfortable and the staff was overly accomodating in every way. I needed directions to a good place to eat and the Desk Representative provided me with many options. I also enjoyed the "home" feel and atmosphere of the hotel. In a very quiet area and close to shopping and other forms... More