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Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel

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Traveller (67)
Room & Suite (29)
Videos (1)

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About

#13 of 16 hotels in Sterling
Location
Cleanliness
Service
Value
GreenLeaders Gold level
One of Sterling, Virginia's best hotels, the Holiday Inn Washington Dulles International Airport provides newly renovated accommodations in Northern Virginia near Washington Dulles International Airport and 25 miles from Washington D.C. Holiday Inn Dulles Airport is convenient to Dulles 28 Centre, area attractions, dining, and local corporations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Shuttle bus service
Banquet room
Meeting rooms
Convenience store
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

45425 Holiday Dr, Sterling, VA 20166-9411
Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
449Reviews5Q+A60Room tips

Reviews
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Allons! wrote a review 11 Mar
Gloucester, Virginia226 contributions123 helpful votes
First, the good…sustain in military speak… A. Very efficient shuttle from Dulles on a cold windy night B. Room was clean and quiet C. Now the needs to improve in military speak… A. Booked a queen size room but since I’m Platinum Elite, “assumed” my room upgrade perk was automatically and I didn’t need to ask for it… B. Note the bed was pushed back from the wall, and then discovered it was a murphy bed after whacking my knees on the corner frames a number of times. C. No system available at desk for comp for breakfast. D. HVAC blew full on even after I turned the heat OFF! E. No free coffee in lobby F. Breakfast buffet only offered OJ, no other juices. I have stayed in quite a few IHG properties worldwide over the past several years, to include the Dulles area. This property was not up to my expectations. Discussed the bed shortfall to manager but no satisfaction. Sorry, no future bidness from me at this property. Am still loyal to IHG, but I judge properties based upon the high standards other IHGs have set.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Specify and discuss bed expectations at the counter at check in to avoid surprises.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Damian M wrote a review Sept 2022
Spring, Texas18 contributions3 helpful votes
Hotel's Favourite
Don’t be fooled by the exterior and the closeness to the main road 28. Hotel has been maintained and has done a nice job staying relevant. The room was comfortable and quiet. It was clear that housekeeping did a good job and unlike many other locations post COVID they refreshed the room. The bartender in O’Malleys was friendly and attentive. The bar was well kept and had screens to watch the football games. The only downside was the quality of the food. We ordered nachos and the pretzel. The nachos were just tortilla chips with what appeared to be cheese sauce and canned chili with some fresh chopped onions. The pretzel was fine but the sauce was liquid and had no adhesion to the pretzel. Sub standard on both while pricing is comparable to other better quality offerings elsewhere. A little tweaking would go a long way here.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Avoid the food in the bar but drinks were good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tammy Powers, Owner at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 25 Aug 2023
Thank you for the review
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mampaone wrote a review Oct 2023
Leeds25 contributions18 helpful votes
We were sent here by the airline when our flight got cancelled and they were super. Very efficient, room was clean and the beds very comfortable. The breakfast was included by the airline, although I understand otherwise it’s $15 each….not the best breakfast, but lots of choice. Checkout is at noon, which is really handy too. The O’Malley pub is excellent…prices are reasonable, the wine is very nice, lots of choice of beers and the wings are superb. The staff are also lovely. All in all we sort of hoped our flight would be cancelled again so we could go back. A good airport experience.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Liza Fowler, Owner at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 3 Oct 2023
Thank you for your feedback and thank you for taking the time to share your experience. We are happy to hear you enjoyed your stay. The Holiday Inn Washington Dulles Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Monique z wrote a review Sept 2023
Virginia31 contributions13 helpful votes
+1
Called to verify 3 amenities and was told all 3 were… only to find out one of three is not available. I checked in to find out their pool has been closed for over two months and it’s not listed closed any where. I was told it was open. Guessing they did that to keep my reservation. I was told my children could use the pool at the hotel across the parking lot… in 50 degree raining weather… Finished checking in and first room had not been properly cleaned. I pulled the bed spread back to find crumbs under it. Moved to a second room after notifying front desk and walked into a stained carpet, mold/mildew on the hvac in the window. I was offered free breakfast for 2 of my party of 3. This would be a hard no for me and I would not recommend this hotel. Holiday Inn/IHG needs to step in and monitor this one. They have upgraded some things in the room but still have old sheers up that are dingy and yellow. Not worth the money. Sorry Marriott for cheating… will be back ASAP
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Avoid the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tammy Powers, Owner at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 27 Sept 2023
Dear Guest, Thank you for taking the time to provide feedback about your experience at Holiday Inn WASHINGTON-DULLES INTL AIRPORT. We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, The Holiday Inn Washington Dulles Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Doc MarzRL wrote a review Aug 2023
Santo Tomas, Philippines23 contributions5 helpful votes
It’s just average inn that needs improvement especially in air conditioning it’s too noisy and loud, I can’t sleep deeply. The interiors of the room is impressive except the outside very ordinary, the pool and fitness area needs improvement and so with the breakfast buffet .
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Date of stay: August 2023Trip type: Travelled with friends
Room Tip: Parking is not a problem, wide area … no bell boy to help you out so do it yourself. The FDOs...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tammy Powers, Owner at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 23 Aug 2023
Hi Marlon, Thank you for taking the time to provide feedback about your stay with Holiday Inn Washington- Dulles. We strive to make sure that our guests are comfortable during their stay. I apologize for any inconvenience that you had during your stay. I will share the feedback with the Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David M wrote a review Aug 2023
Hampton, Virginia26 contributions10 helpful votes
First off, the room was fine. The breakfast was good. It was everything else. 1. The pool was closed 2. The roof leaked over the checkin desk 3. The dinner at OMalleys was overpriced and substandard. Sandwich and chicken were fine. The fries were cold and oily. The chili was not good and had to be returned. (The diner can’t have sour cream…. They put sour cream on, caught their mistake, tried to scrape it off then covered the mistake with cheese. If she had not spotted this she would have gotten ill.) The crackers were expired, stale and rubbery. 4. The diner who couldn’t eat the chili bought a salad at the front desk market. The dressing was borderline rancid. She checked and it was expired! So that meal was ruined. We tried to report this on Holiday Inn’s website but they couldn’t find our reservation. I’ve posted photos here to prove our stay. Really disappointed in the dinner, pool, and leaking roof. If your going for a clean room without breakfast or pool included this choice is fine. Eat somewhere else!
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Find another place to eat.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 22 Aug 2023
Hi I5922SXdavidm, Thank you for writing our hotel about your experience and staying at Holiday Inn Washington Dulles Intl Airport. Our hotel wants to leave guests with an irresistible smile in the ultimate relaxation environment. I read your remarks and am sorry for your experience. This is not what we expect our guests to experience, and with this in mind, I shared your comments with our local area managers. We reviewed what happened and created a plan to better our services and offers. I hope you allow us to be part of your next trip. Regards, Oscar C. Case Manager IHG Hotels & Resorts Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MizzGee50 wrote a review July 2023
Southfield, Michigan12 contributions3 helpful votes
Very clean hotel but in serious need of some upgrades, especially the air conditioning and bathroom. The air conditioning worked well but was so loud, when asleep, it would wake us each time it kicked on and the volume on the tv had to be adjusted up and down as well. The bathroom shower fixture almost came off in my hand a couple of times. the tub surface was so worn you couldn't tell if it was clean or dirty, in desperate need of reglazing or replacing. The same applied the the toilet seat, it was so scared and scratched up, it looked dirty. Fortunately, I brought my own antiseptic wipes to go over both. I dn't know if this was our room or throughout the hotel but it was disgusting.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Avoid the rooms by the exit door on the first floor. Too much traffic all times of night
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tammy Powers, Owner at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 24 Aug 2023
Thank you for taking the time to provide feedback about your stay. I will be sharing your comments with the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hope M wrote a review Feb 2023
1 contribution
Kristin and her team are awesome!! Property has comfortable,spacious, and "VERY CLEAN" rooms. All areas of this hotel were very very clean which made my stay extremely comfortable. Easy access to where I needed to be. A shout out to Mac the overnight front desk. He is Very pleasant. Thank you, Kristin for hospitality, your awesome!! Thanks again Hope M.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tammy Powers, Owner at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 24 Aug 2023
Thank you for the great review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon H wrote a review Jan 2023
2 contributions1 helpful vote
Flight was cancelled so I had to find a place to stay with shuttle service to Washington Dulles Airport. Reception personnel were not very friendly almost like it was a bother to check me in. Room itself was ok, but the curtains could not be closed because it would block the heater/ac unit. But the location of unit with the window allowed anyone to look into the room I was given. Bathroom - looked dirty. The handle to turn on the water in the shower/tub was so loose I thought it would fall into my hand and would not turn the water off completely. So that meant the water ran all night during my stay. Asked for a wake up call so that I could be down for the shuttle bus at 4 am, but no call was made. Yes I did st my alarm on my phone but since I was coming in from overseas I had jetlag and wanted to be on time for my early morning flight. All in all hotel felt dirty and looked dirty and not welcoming.
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 13 Feb 2023
Hello Sharon H, Thank you for choosing IHG Hotels and Resorts as your travel partner! We appreciate you as one of our valued guests. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. In line with this, do know that I sent a private message to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PSP Jeff wrote a review Aug 2022
Palm Springs, California232 contributions173 helpful votes
On check in, the clerk was not particularly personable but was adequate. The room is a bit dated but not terrible. The mattress needs replacing as little support left. Checked out early for a flight and the night worked was attempting to reach the shuttle driver on his sell phone asking where he was. Another guest and I both got Uber because there seemed to be no shuttle driver showing up for work. The other guest went first, and right as my Uber arrived he asked if I was ready to go to the airport. At that point, the Uber was almost there so I pointed out not now as he was late for work. He said "It's only 6", I said you were supposed to start at 5:30. I understand that everywhere has staffing issues, but If I'm coming back through Dulles for an overnight I will try someplace else.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Liza Fowler, Guest Services / Front Office at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Responded 24 Aug 2022
Hello Jeff, Thank you for staying with us and for your feedback. We are sorry for the inconvenience you experienced with our shuttle service and our shuttle driver. I have shared your comments with our team and addressed it to our shuttle drivers so this doesn't happen again. We value you as our guest and we hope to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$166 - AU$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn washington-dulles int`l airport hotel dulles, holiday inn dulles, dulles holiday inn
LOCATION
United StatesVirginiaLoudoun CountySterling
NUMBER OF ROOMS
298
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN WASHINGTON-DULLES INTL AIRPORT, AN IHG HOTEL (AU$165): 2024 Prices & Reviews (Sterling, VA) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel
Which popular attractions are close to Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel?
Nearby attractions include O'Malley's Pub Dulles (0.05 km) and Chérie Restaurant & Lounge (0.7 km).
What are some of the property amenities at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel?
Conveniently located restaurants include O'Malley's, Cracker Barrel, and Romano's Deli & Pizzeria.
Are there opportunities to exercise at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel have airport transportation?
Yes, Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Washington-Dulles Intl Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.