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All 6 Colonial Heights hotels »

Hampton Inn Richmond Colonial Heights

2.5 of 5
403 East Roslyn Rd, Colonial Heights, VA 23834
Hotel amenities
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    6
    4
    1
    1
    1
Date Rating
ANNGREG
Ponte Vedra Beach, Florida
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 30 January 2012

This was my 2nd visit to Colonial Heights over a 2 month period. I stayed for 5 nights, I believe. There was a memorial service for my mother the day after I arrived followed by a big 50th reunion for the first graduating class of Colonial Height High School. The staff at the front desk remembered me immediate from the... More

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Tipflex
Virginia
Senior Contributor
22 reviews
8 helpful votes
4 of 5 stars Reviewed 19 January 2012

Hampton Inns are invariably top notch, especially in the areas of staff friendliness, complimentary breakfast, and quality/appearance of the rooms. I would say this particular hotel hit two out of three. Staff was great and breakfast very good. The room, however, desperately needed to be repainted. The wall as you came into the room was very badly and very widely... More

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ANNGREG
Ponte Vedra Beach, Florida
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 10 September 2011

We had numerous members of our family stay at the Hampton Inn for the funeral, and we were very well taken care of. The staff exceeded our expectations to make our stay comfortable. It is a very convenient location to Petersburg, Richmond and Colonial Heights. i will be back there in Oct. and am looking forward to it. More

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Suhail Arora, General Manager at Hampton Inn Richmond Colonial Heights, responded to this review
3 November 2011

Ms Gregg, I wanted to thank you for your recent positive feedback. At the Hampton Inn Petersburg-Southpark Mall we strive to provide excellent service, and are glad to hear from you that we are meeting that goal. We value your business, and the time you took out of your day to fill out the survey on trip advisor. If you... More

DelGuy13
Wilmington, Delaware
2 reviews
2 of 5 stars Reviewed 1 August 2011

My fiancee and I were very disappointed in this Hampton Inn, usually they're pretty good. Our room smelled musty, the shower doors were jammed and were hard to move, the bathroom door stop was laying on the floor, and some of the furniture was stained. She used the lobby bathroom in the morning and there was no tissue in one... More

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Suhail Arora, General Manager at Hampton Inn Richmond Colonial Heights, responded to this review
3 November 2011

Dear Sir, I would like to personally apologize for the the inconvenience you experienced during your stay at our Hampton Inn Petersburg-Southpark Mall. It was very dissapointing for me and the entire staff at the hotel to learn about your experience at our hotel and i have shared your comments with my entire staff at the hotel. The staff and... More

Paseadores
Jacksonville, FL
2 reviews
1 helpful vote
5 of 5 stars Reviewed 8 July 2011

The staff was extremely friendly and they provided some delicious snacks as a result of having to wait for my room. The room was very clean and comfortable. The next day I had breakfast and they had an outstanding spread. I am definitely coming back. More

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Suhail Arora, General Manager at Hampton Inn Richmond Colonial Heights, responded to this review
3 November 2011

I wanted to thank you for your recent positive feedback. We strive to provide excellent service, and are glad to hear from you that we are meeting that goal. We value your business, and the time you took out of your day to fill out the survey. If you need anything at all in the future, please do not hesitate... More

soleglo
Chicago, Illinois
Senior Contributor
49 reviews
67 helpful votes
4 of 5 stars Reviewed 21 February 2011

This Hampton Inn is clean and the staff are very friendly and helpful. The breakfast buffet is sufficient also, it helped me save money. I always stay here when I am visiting my son, and as usual they exceeded my expectations. During my last visit I had to check out at 4 a.m. and I knew I would be rushing,... More

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Suhail Arora, General Manager at Hampton Inn Richmond Colonial Heights, responded to this review
3 November 2011

I wanted to thank you for your recent positive feedback. We strive to provide excellent service, and are glad to hear from you that we are meeting that goal. We value your business, and the time you took out of your day to fill out the survey. If you need anything at all in the future, please do not hesitate... More

armytraveler31
Colonial Heights, Virginia
1 review
5 of 5 stars Reviewed 30 January 2011

I have been staying at this Hamption Inn for a month on business. My experience has been fantastic. I have had interaction with both the management and the staff and those communications have always been positive. The hotel is located within walking distance of shopping and dining. Additionally, the rooms are well configured and the beds are very comfortable. Each... More

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Suhail Arora, General Manager at Hampton Inn Richmond Colonial Heights, responded to this review
3 November 2011

I jwanted to thank you for your recent positive feedback on the survey you completed on Trrip Advisor. We strive to provide excellent service, and are glad to hear from you that we are meeting that goal. We value your business, and the time you took out of your day to fill out the survey. If you need anything at... More

Afontayne
Havre de Grace, Maryland
2 reviews
4 of 5 stars Reviewed 9 December 2010

I stayed at this hotel for nearly 2 months and can't express how pleased I was. The staff is simply outstanding; they are friendly, outgoing, and solved any problems or issues I had without hesitation. I wish all hotel staffs were this pleasant to deal with, they go well above and beyond to ensure a pleasant stay; I felt they... More

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Suhail Arora, General Manager at Hampton Inn Richmond Colonial Heights, responded to this review
3 November 2011

I just wanted to thank you for your recent positive feedback. We strive to provide excellent service, and are glad to hear from you that we are meeting that goal. We value your business, and the time you took out of your day to fill out the survey. If you need anything at all in the future, please do not... More

yupperdoodlebug
East Coast
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 9 October 2010

We are Hampton Inn-loyal and always stay at them when we travel, if possible. This particular Hampton is a lovely property on the surface - unfortunately, it's near a wastewater treatment facility that puts out a horrendous smell in the surrounding area - including inside the hotel. We first noticed it on the road driving up to the entrance and... More

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Suhail Arora, General Manager at Hampton Inn Richmond Colonial Heights, responded to this review
3 November 2011

I wanted to thank you for your recent feedback on Trip Advisor. Please accept my sincere apologies for the smell which eminated from the outside. We have installed Febreeze scent air machines to eliminate the smell and i can assure you that if you stay with us again you will not find any smell in the hotel. I would be... More

SunSandH20
Portland, Oregon
Senior Contributor
48 reviews
15 helpful votes
3 of 5 stars Reviewed 28 July 2009

I have had the opportunity of traveling to Colonial Heights for business many time over the last few years. I have stayed in almost all of the local hotels from time to time. I usually stay at the Hilton Garden Inn that is nearby which is also a sister hotel to this Hampton Inn, both by Franchise and by both... More

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chham, Manager at Hampton Inn Richmond Colonial Heights, responded to this review
29 October 2009

We do apologize for any inconveniences you had during your visit here. Our guest room walls are white, we wanted the rooms to be brighter and more lively for our guest. More

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