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Candlewood Suites Chesapeake/Suffolk

2.0 of 5
4809 Market Place, Chesapeake, VA 23321
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Candlewood Suites Chesapeake/Suffolk
Ranked #19 of 42 hotels in Chesapeake
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30 reviews from our community

    Trip type
Traveller rating
    15
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Date Rating
Zebulon, North Carolina
1 review
2 of 5 stars Reviewed 15 April 2013

Check-in went smoothly. I cannot say enough good things about the clerk that was working when we got there. Check-out went.....not so smooth! I called to request a late check out.. The desk clerk said that she would call me back. Well I waited over thirty minutes. I called her back and she apologized for not getting back with me.... More

Was this review helpful? Yes
Peter K, General Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review
17 April 2013

Dear Mr. Batts, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Norfolk, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2013

The rooms are spacious and well maintained, and the staff goes out of their way to ensure that your stay is perfect. Outdoor seating area and grill are a nice touch for the warm days, and the rooms comes equipped with full kitchens.

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Phoenix, Arizona
1 review
5 of 5 stars Reviewed 10 March 2013

I stayed at this hotel for attending training and it is a clean hotel with a lot of amenities. I liked the free guest laundry and DVD players in room. They even have movie rental for free! I found the staff at all levels very caring and going above and beyond for anything requested. The rate was very reasonable and... More

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1 review
3 of 5 stars Reviewed 9 March 2013 via mobile

I am currently staying at candlewood and i let the front desk lady which i believe is a manager know that we are having problems with the toilet running . She told me that maintenance was gone and that she'll see what she can do and hung up on me .. Hearing that toilet run aggravates me and makes me... More

Was this review helpful? Yes
Peter K, General Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review
11 March 2013

Your business is greatly appreciated and our sinceres apologies for your experience at our hotel. I was unable to find a toilet related work order or a front desk person handling it recently. However I have addressed your complaint with our staff. It is our goal and mission here at the hotel to exceed our guest expectations and go above... More

Jacksonville, Florida
Top Contributor
80 reviews 80 reviews
7 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 March 2013 via mobile

I was in the area for some training and staye here. For the price I coul not have asked for a nicer place or staff. I love the fact that my room has a kitchenette so I can cook if I want to instead of eating out every night. The staff have been extremely friendly and helpful and seem to... More

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Richmond Hill, Georgia
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 25 January 2013

Great staff, well maintain room and facility. Most of all it was like a home away from home. Will definiately stay there next time I am in the area. Equipt with a kitchen, refridgerator and microwave. Highly recommend to anyone who need lodging for than 4 days.

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See 2 more reviews by Yardman71 for Chesapeake
Virginia, USA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 January 2013

We liked this place for the rooms and kitchen, but there were two significant problems: 1). For some rooms they charge an extra $20-25 over the price you pay through the internet sites and ask for the money at check-in. 2). The blond lady identifying herself as ops manager needs to be fired immediately, or at least never again placed... More

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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 January 2013

We have stayed at this hotel many times since it opened. We are always greeted warmly by the staff. The hotel is well maintained and our room is always clean and inviting. We appreciate the friendliness of the staff and the willingness to do whatever they can to make our stay more enjoyable. Our daughters are Virginia residents and this... More

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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 30 December 2012

My family and I stayed here on a vacation. Our room was very clean and the hotel staff was very friendly. Aside from that, the hotel had an event known as "Breakfast with Santa". All the kids got to meet Santa and then each received a present. Then, there was a buffet of food for all of the guests to... More

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Camden, South Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 28 December 2012

Worst hotel experience ever. Myself along with my wife and two children, checked in at 4:00 pm. Close to midnight the desk clerk attempted to enter our room unannounced with a master key. When I confronted him, He claimed he was checking to see if anyone was in the room. We had the morning clerk “who was very professional” to... More

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IHGCare, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review
11 January 2013

Dear Troy W, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

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Additional Information about Candlewood Suites Chesapeake/Suffolk

Also Known As:
Candlewood Suites Chesapeake/Suffolk Hotel
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
Chesapeake Candlewood
Chesapeake Candlewood Suites
Address: 4809 Market Place, Chesapeake, VA 23321
Phone Number:
Region: United States > Virginia > Chesapeake
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Pets Allowed Restaurant Wheelchair access
Hotel Style:
#16 Business Hotels in Chesapeake
Price range (per night): 87 AUD - 128 AUD
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Candlewood Suites Extended Stay Hotel Chesapeake Suffolk - Hampton Roads Area VA.The Chesapeake Suffolk Hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located at Exit 11 of I 664 near I 64, & I 264, and minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers easy access to Harbour View Commerce Park, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, General Dynamics, Mitre, Sysco JFCOM , US Coast Guard & the Newport News Navy Shipyard. The Candlewood Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee applies) offers studio & one-bedroom apartment-like suites featuring fullyequipped kitchens, spacious living & work areas, TV w/ DVD players and free wired & wireless Internet access. Other features include a 24-hour business center w/ free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 
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Candlewood Suites Chesapeake/Suffolk
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