Our room was big and the beds pretty comfy, carpet was stained and a bit worn. We had to have someone come up to help with the air conditioner but when it worked--it really worked!! The breakfast was the usual with some hot items--sausage, oatmeal, waffles and eggs. It was very crowded and seating was at a premium. Staff was...
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A last minute business trip brought me to the area and having stayed in Country Inns before, I chose this hotel. Compared to other properties with this chain, this hotel seemed a little faded and it may be due for some sprucing up. However, it was clean, quiet and the staff was helpful. When I got to my room the...
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Not happy with the overall cleanliness of this hotel. Waste of money.
I recently spent a weekend at this property and was less than impressed. I arrived around 8pm and found nobody at the front desk to check me in. I rang the bell and waited more than 15 mins for a stoned-looking young man to appear from the bathroom. He told me I had to pay for the room on the...
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Dear Captain Bob,
On behalf of our entire staff here at Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. Please rest assured we do not take this lightly - we use them to finetune our operations. I do hope you offer us a second chance. Again, I apologize sincerely for your...
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I used my Club Carlson points for a vacation. The thing i liked about the location was that its a good half way point between Williamsburg & VA Beach. The Country Inn & Suites i stayed at before here i was not impressed with because I think they stuck me with an Inn as opposed to "Suites" part of the...
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We recently stayed at this hotel after a good experience with a Country Inn and Suites elsewhere in Virginia. Unfortunately, they experience was less than satisfying. The fire alarm went off once around 4 am, causing the hotel to be evacuated into a cold parking lot. The fire department never showed up, but we were finally let back inside. The...
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We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next...
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This hotel is in severe need of remodeling and new carpet. The carpet in the hallways and the room was dirty and treadworn. The couch in our room had a noticeable stain and the walls had mismatched paint. Fire alarms and fixtures in our room had roughed in holes with no finish work, and wallpaper was peeling off of corners...
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Overall, I was pleased with this hotel. After a short stay in North Carolina, I visited with family during this trip, and the hotel was quite convenient. It was clean and neat, and I enjoyed the breakfast which came with the room, although it was standard fare for a hotel of this type. I thought it was unfortunate that one...
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The rooms were very large BUT, the carpet was stained and worn. the comforters were old and dirty! We had two rooms and both were the same. We pulled down the comforter and found cereal underneath. NO..don't stay here.
Not enough space to say how great we were treated staying here! Great staff, great rooms. Definitely recommend to others.
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69 Reviews
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