The staff was, as I expect at HGI, excellent ! Disappointed to find the room ( 317 ) we'd been assigned had two of the softest ( tired) mattresses we've ever encountered. My mistake, I assumed all the HGI rooms had the adjustable sleep system. A very understanding front desk clerk told me this particular hotel only featured the adjustable... More

Typical Hilton Garden Inn, which means a medium size building with full service to include a restaurant. The restaurant is located within the hotel lobby separated by furniture and knee walls. This Garden Inn is right next to a shopping and at an interstate exit. I’ve stayed at a dozen Garden Inns. The Inn as typical for Garden Inns was... More

Had a great stay at this wonderful hotel the week of 4/23. Modern hotel with good size and clean rooms. Chesapeake is a perfect location if you have to commute to Norfolk. First off there are TONS of restaurants, probably a half dozen you can walk to as well as a movie theater across the parking lot. If you drive... More

Showers were cold,the showers needed new grout they were crumbling apart and moldy with hard water stains.They had no towels for the indoor pool and your room keys are cut off at night for the fitness center and pool.They charge for shaving cream and rollaround bed.Very disappointed in this hilton hotel and will not return,way to many other hotels around... More

Though I've stayed in Chesapeake before, this was my first stay at the Hilton Garden Inn. I do prefer Hilton brand hotels, simply because they are consistently clean and don't squabble over a changing schedule and a need to change reservations with fairly short notice. This hotel was excellent. The breakfast is very good, prepared fresh, excellent selection, and typically... More

I stayed at this hotel for one night during a business trip to Norfolk. The hotel was very clean and the staff was pleasant and courteous. I had a problem with the iron that was already in the room and within 5 minutes of my placing a call to the front desk a maid brought me a brand new iron... More

This is the 4th or 5th time I have stayed at the hilton garden inn here at chesapeake and I have always enjoyed the experience. I travel extensively and try only to stay at hilton's or marriotts during my stays. The staff here have always be courteous and this time was no exception. We ended up with one of their... More

I stayed at this property I few weeks ago and attended a Christmas dinner held there last night. I wasn't even going to review this property but after last night I changed my mind. Lets start at the beginning. I arrived at the hotel and there were no luggage carts at all. I was told that they may be in... More

I travel frequently for business and anytime I'm in the vicinity of a Hilton Garden Inn, I typically try to stay there. I'm very loyal to Hilton and though I like Hampton Inns, the HGIs are a step above so it's usually worth the upgrade. However, this trip was the exception. When I arrived, the desk attendant was polite and... More