BEST WESTERN PLUS Portsmouth-Chesapeake Hotel (VA): See 11 Reviews and 21 Photos

Also Known As:: Hampton Inn Norfolk / Portsmouth / Chesapeake Hotel Chesapeake; Hampton Inn Norfolk / Portsmouth / Chesapeake Hotel; Hampton Inn Chesapeake; Chesapeake Hampton Inn

Address: 3235 Western Branch Blvd, Chesapeake, VA 23321 (Formerly Hotel Craney Island)

Phone Number:

Region: United States > Virginia > Chesapeake

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access

Hotel Style:

#3 Best Value Hotels in Chesapeake

#4 Family Hotels in Chesapeake

Price range (per night): $94 - $130

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Everything you need for a great business trip, at even better value when you stay at our warm and welcoming BEST WESTERN PLUS Portsmouth-Chesapeake Hotel. Enjoy friendly service and make yourself at home in a clean, comfy guest room. Watch your favorite shows on our 32-inch HD televisions, catch up with work using the free high-speed wireless Internet access or get some rest on a clean and fresh bed. Start your day right with Best Western Plus complimentary hot breakfast featuring our signature eggs and sausage, gravy, biscuits, oatmeal, and other tasty hot and cold breakfast items. Catch up with work in the business center. After a busy day, re-energize in the state of the art expanded fitness center ... more less

Reservation Options:: TripAdvisor is proud to partner with Travelocity, Hotels.com, Best Western, Priceline, Booking.com, Venere, Expedia, Tingo and HotelsClick so you can book your BEST WESTERN PLUS Portsmouth-Chesapeake Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

DiHGoH

Nanaimo, Canada

Reviewer

4 reviews

3 hotel reviews

Reviews in 4 cities

3 helpful votes

“Excellent Choice, Staff are Superb”

Reviewed 10 June 2013

From our check-in with Shartia, (she went above and beyond to help us with the next part of our trip south and is a credit to her profession), to our breakfast with Babette (we were a little bit late getting downstairs and she treated us like royalty to ensure we had everything we needed or wanted) our experience was like... More

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Dear DiHGoH, Thank you very much for taking the time to fill out this review for our hotel! It makes me smile to hear about the service that was provided by my Guest Service Manager and my breakfast attendant to yourself and those visitors that were with you. We truly take pride in our staff service and our overall accommodations... More

slashba

Warrington, Pennsylvania

Senior Reviewer

9 reviews

7 hotel reviews

12 helpful votes

“Very pleasant short stay”

I only stayed here one night, but I was very impressed with the hotel. The staff was VERY pleasant and helpful. Even went out of their way to help me with directions to an event I was attending. Breakfast was good with a wide selection to choose from. The room was clean and comfortable with everything in working order. The... More

Dear Slashba, Thank you for taking the time to review our hotel! Your comments about our staff and services speak volumes about the true experience we want to provide all of our guests. We will look into those hair dryer cords but am glad that the built in night light was a good amenity. I am glad that we could... More

cmack m

New York City, New York

1 review

“Nice for the Price!”

Reviewed 8 June 2013

Very clean and comfortable. 4 star quality on a 2 star price. My only suggestion is more choices on beer. Staff is friendly and breakfast was good. I would stay again. Next time I will bring the family so we can go to the beach.

Dear cmack m, Thank you so much for taking the time to review our hotel! We definitely look forward to your return visit with your family the next time you are in town. Thank you for your comments about our staff and the breakfast and if there are any ways that you could suggest that we could improve on, please... More

CUTigerLady

Raleigh, North Carolina

“Excellent Experience 5 Thumbs Up!!!”

Reviewed 5 June 2013

I stayed in this hotel for three nights at the end of last month. Guest services went above and beyond to ensure my family and I were taken care of in every way. The hotel was clean and the staff was courteous. I commend management for doing such a great job ensuring continuity in attitude among its staff. It's nice... More

Dear CUTigerLady, Thank you very much for reviewing the Best Western Plus Portsmouth Chesapeake. We hope we made your time here in the area a more pleasant one! I am glad that your stay with us was at that superior customer service that we are striving to give to each of our guests. Thank you for those kind words in... More

Sharlene S

OKC

“Me & my friends will be back!!”

Reviewed 4 June 2013

I truly enjoyed my stay at this hotel when my girlfriends & I came to Virginia for a wedding on June 1st, 2013. The lobby/decor was very warm and inviting. So glad that our check-in was hassle-free and quick because we had a long flight from Oklahoma City, so we definietly appreciated the friendly staff. One manager on duty was... More

Dear Sharlene S, Thank you for reviewing the Best Western Plus Portsmouth Chesapeake. We also were looking forward to this wedding for quite some time and our associates loved having your group with us. I am glad that my staff was able to provide superior customer service to you and your group. We take pride in our service and facilities... More

Linda V

Miami, Florida

“Last minute stop! Impressed.”

After driving for many hours I decided to stop at this hotel. I told them my situation and I need a good sleeping bed. Although several people were in front of me, I was really impressed how quickly the hotel front desk staff checked all of us into my rooms. My room was very clean, small and cozy. In general... More

Dear Linda V, Thank you for taking the time to review your recent experience at the Best Western Plus in Chesapeake. I am so glad that we were able to provide you the superior customer service that we strive to give each one of our valued guests. I know what it is like to search for a hotel after driving... More

donald w

Chesapeake, Virginia

“Best Westren Plus Chesapeake Va Overview 5-25-2013”

Reviewed 25 May 2013

When I arrived my reservation was not in the System so I had to wait as if checking in from the start. The bedside light fixtures were hanging off the Wall! The sound on the TV only worked with half the channels! My key card never worked I had to make 5 trips down to the front desk to keep... More

Dear Donald W, Thank you for completing this review to our hotel regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better... More

W P

Maryville, Tennessee

10 reviews

6 hotel reviews

Reviews in 5 cities

1 helpful vote

“Beware! Check room before checking in!”

Reviewed 19 May 2013

We had reservations there, but the desk clerck seemed clueless when we arrived. When we we are finally given a room, we went in and found the smoke alarm going off! The second room we were assigned had a completely wrong bed configuration, and the commode was running and could not be stopped. Of course there was no mainenenace available,... More

See 2 more reviews by W P for Chesapeake

Dear W P, Thank you for taking the time to convey your comments regarding your recent stay with the Best Western Plus Chesapeake. We are always striving to improve our hotel and our service, and customer feedback is the most important part in this process. The Best Western Plus Chesapeake is committed to providing our guests the highest quality services... More

Shelly B

“Very Pleasant Stay”

Reviewed 5 May 2013

On this occasion, I traveled for pleasure. The décor was modern and clean in the rooms as well as the common areas of the hotel. Although I traveled for pleasure, I did have to check work back at the office. It was great having free Wi-Fi--and the internet speed was fast--just what I needed so that I could get back... More

Dear Shelly B, Thank you for taking the time to give us your comments about our hotel. We strive here to make sure that no matter what the reason for staying with us either for pleasure or business that we give our best service possible and make sure that all your experience is a positive one. As the General Manager... More

Tiera F

Dover, Delaware

“Very Nice Hotel”

Reviewed 2 May 2013

I had a wonderful stay at this hotel. Everyone was very helpful & kind. The breakfast omelets were great. This hotel is beautifully decorated with a modern touch. Which is always a plus! I would definitely recommend this hotel to friends.

Dear Tiera F, Thank you for taking the time to review our hotel. We love our omelets too and have introduced new items to our breakfast as well to include more fruit choices, more pastries and hard boiled eggs. We take pride in our service and are striving to be the number one choice for our guests in the area.... More

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BEST WESTERN PLUS Portsmouth-Chesapeake Hotel

BEST WESTERN PLUS Portsmouth-Chesapeake Hotel

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