Lovely room clean, comfortable room, with fabulous amenities (especially love their soap and shampoo), but in the end it is all about how good a night's sleep you get. The mattress was hard, lots of tossing and turning. At 6:00 am the alarm went off in the room above. It kept going off...about 5 times in all and I know...
More
Dear RamblinRoseNC,
We appreciate the feedback about your stay!
Glad to hear that you like the soap and shampoo; Courtyard recently changed our products to Paul Mitchell. We hear mixed reviews about our beds. We are in the planning process to upgrade all our rooms with memory foam mattress toppers. We are looking forward to your next visit!
With Hospitality,...
More
Management was great . Made us feel like we were at home. Could not be happier with a hotel for value, service and everything else.
Dear michael a,
Thank you for visiting with us and your post about your experience!
The Courtyard by Marriott Blacksburg Team
More
I stayed at the Marriott for two nights, April 20-22, 2012 and had a wonderful experience. I was very impressed with the helpful and caring qualities of Liz (Front Desk), and Michelle (Waitress). The inimitable qualities of Tom Norman, the Manager who I spoke with on the phone, is most impressive. Their ideal qualities make them model team members, and...
More
Dear Yvonne C,
Thank you for visiting with us during the Spring Game/VT Spring Family Weekend and for your post! We have a great property but our most important asset is our team. I will make sure to share your comments with Liz, Michelle and Tom. We are looking forward to your next visit!
Lauren/The Courtyard by Marriott Blacksburg Team
More
This is the only Marriott location that wouldn't give an Elite member a late check-out. Management said it was because I was part of a group! I know not to stay with the group next time.
Dear amartlay_2,
We are disappointed you feel you were told “you couldn’t get a late check-out”. Your post was dated prior to your check-out even occurring (written while still at property). A Marriott Platinum Elite Member organized your club's visit to our hotel. The size of your group takes up approximately 1/3 of our property. The hotel cannot operate granting...
More
This is a nice Courtyard. People are nice. My only beef is with Courtyards in general as they really don't give so much to Platinum Marriott members. I do think it's one of the nice hotels in Blacksburg, if not the nicest.
Dear brucedavidb,
Thank you for your post! We appreciate your review of our property and your candid feedback in regards to the Courtyard brand and Marriott Rewards Platinum Membership. Our General Manager is sharing your comments with our Ownership and Marriott corporate.
We look forward to your next visit (just remind us to put you in a Spa King!),
The...
More
This is a fairly new hotel. I stayed there for two nights and was impressed with the way the room was arranged. The room was a standard size but the bed was turned facing the window. It was just nice to see something different. The decor in the room was very pleasant. The TV was flatscreen with tons of choices...
More
Dear glenrms,
Thank you for your detailed post! We are delighted that you enjoyed our property's amenities, layout and breakfast.
Looking forward to your next visit,
Lauren/The Courtyard by Marriott Blacksburg Team
More
My family spent Thanksgiving at this delightful hotel because it was a central point for all of us to gather. The hotel was quite lovely, clean and comfortable. The front desk staff members were extremely helpful and friendly. The only disappointment was that the pool was quite cold and we could not enjoy it as much as we had planned....
More
Dear BMAndy,
We appreciate your post! If you couldn't be at home for the holiday, I am glad you were at the second best place visiting with us! Thank you for notifying us about the pool temperature, I will make sure our Engineer investigates the issue.
With Hospitality,
Lauren/The Courtyard by Marriott Blacksburg Team
More
Very nice hotel- about a 5 minute drive to campus. Nice part of town- very close to an upscale shopping district known as First and Main. Great stay overall!
Dear VirginiaKaraM,
Thank you for your informative post! Located approximately two miles from the Virginia Tech, we are a short drive to campus. Great to hear your stay went well; we are looking forward to your next visit!
With Hospitality,
Lauren
More
First stay here and not our last! King size room was spacious. All typical room amenities worked and were good quality, with exception of tv remote, which front desk promptly replace with brand new one. Liz at front desk was especially helpful. I don't usually name names in reivews, but her attitude and service were exemplary-she checked restaurants and local...
More
Dear skiwe,
Thank you for visiting with us and for your post! Liz is actually one of our newest team members and we have passed along your kind words to her. We appreciate you and look forward to your next stay!
The Courtyard by Marriott Blacksburg Team
More
I recently stayed at the Courtyard by Marriott in Blacksburg in one of the kind spa suites. The room was fabulous, roomy, and clean. The customer service, both at the front desk and at the breakfast buffet, was excellent. I highly recommend this hotel!
Dear Jane R,
We appreciate your post! Our spa king rooms are great for rest and relaxation. Our most prized asset is our staff and I am glad they delivered excellent customer service during your visit!
With Hospitality,
Lauren/The Courtyard by Marriott Blacksburg Team
More
If you own or manage Courtyard by Marriott Blacksburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
62 Reviews
123 Reviews
57 Reviews
