We are frequent customers of the Choice Hotels group and always found them to be good, clean and conveniently situated accommodations. This particular facility however, is not up to the usual standards. There was a large sticky spot on the carpet in our room, the bed was soft and not very comfortable, and the linen, both on the bed and...
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Location is in a good area, near University and shopping. Many restaurants nearby. Check-in was relatively fast. Room was neat and clean, but adjoining a room with two loudly screaming children. Staff moved us within minutes, and offered sympathy that we were still on the same floor. The new keys were brought up to us at the room, and we...
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Thank you for taking the time to write a review of our property. We’re glad to hear that you enjoyed our great location and had a smooth check-in process. We apologize for the inconvenience caused by the people in your adjoining room, but appreciate that you thought that our staff handled the situation well and that you were still able...
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It was clean, close to everywhere. Free breakfast included in the price. The hotel did not have a fitness of its own but you could use the facilities (fitness and indoor pool) in the hotel next to it (just across the outdoor area). Very nice and polite people at te reception as well.
Thank you very much for taking the time to write such a pleasant review of our hotel. We pride ourselves in our customer service and are delighted to hear that you found our front desk staff very nice and polite. We’re glad that you were able to utilize and appreciate our great location. We hope to see you again on...
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First stay at the Comfort Suites in South Burlington. Typical of Comfort Suites we have stayed at before, the staff was professional and friendly. The hotel is clean but worn/dated and there was scafolding in the lobby in front of the fireplace the whole weekend we were there, yet we saw no one working. Honestly, they could of removed it...
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Thank you for taking the time to write a review for our hotel. We’re delighted to hear that you found our staff professional and friendly. We pride ourselves on outstanding customer service. We’re sorry for the inconvenience of the scaffolding, as we are in the middle of renovations. We appreciate the feedback on your experience and can assure you that...
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I was in Burlington, VT for a graduate school interview and brought my girlfriend along for moral support, normally our trips are well planned out, this however was not. I figured I wouldn't book a hotel until we got there but then I feel like I over paid and they wouldn't give me any sort of deal. The hotel was...
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Thank you for taking the time to write a review of our hotel. We’re glad to hear that you found our hotel accommodating for your stay in Burlington. Thank you for your feedback on your experience staying here with us. We take the advice from all of our guests into consideration when changing operations and appreciate the attention to the...
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My husband and I stayed 1 night at the Comfort Inn. We've tried many different places in Burlington as our son goes to UVM, but until now haven't found the place we'll always come back to. The Comfort Inn was great and very reasonably priced. The room was clean and large, with a King bed, a sofa bed, fridge and...
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Thank you very much for writing such a positive review for our property. We are glad to hear that your stay with us was pleasant. We’re delighted that you found our close proximity to UVM helpful and that your room was to your satisfaction. We hold our hotel’s cleanliness and amenities to a high standard and we’re happy to hear...
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I stayed one night at the Comfort Inn and Suites. Staff was very friendly (recommended a great restaurant!). Room was spacious, very well appointed and clean... We had a King room and were 2 adults and 1 child, but there was ample space for a cot. Very close to the airport; free shuttle service was much appreciated for my friend's...
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Thank you very much for taking the time to write such a pleasant review for our hotel. We are delighted that your stay with us was so positive. We’re glad that our staff was helpful and friendly. We pride ourselves on our outstanding staff. We’re happy to hear that your stay was comfortable and that you were able to enjoy...
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Stayed here with family for a few nights because the price was cheaper than other hotels in the area. The hotel is showing it's age and is in need of renovations. When I pulled back the bedspread, there was a huge black stain so I asked for it to be changed.
The towels are hard. The breakfast is terrible. The...
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Thank you very much for taking the time to write a review for our property. We are disappointed that your stay with us was unsatisfactory. We assure you that your feedback and experience have helped us to see areas where we can become stronger. We are constantly changing operations and your advice has helped us to recognize where we need...
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My daughter and I were supposed to leave Burlington on a late night flight. Unfortunately, our plane was delayed, and we were not going to be able to make our connecting flight. We were forced to stay overnight in the Burlington area. While the shuttle service between the airport and hotel was excellent, the quality of the room for the...
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Thank you very much for taking the time to write a review of our hotel. We apologize that your stay with us wasn’t 100% satisfactory. We strive for our guests to have the most pleasant experience possible with us and we take your suggestions and comments very seriously. We’re delighted to hear that you found our shuttle service exemplary. Please...
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the hotel was very good. the location ,the rooms, the beds, the price. zero complains
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