Lisa - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our staff was helpful and courteous during your stay. We all take guests feedback very seriously, so when we receive comments like yours, it truly makes us smile. Thank you again for sharing your experience with... More

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that you and your dogs were comfortable while staying with us. We loved having the opportunity to see all of the talented dogs that were here for the dog show! Thank you again for sharing your experience with us. We would love to... More

Annette - Thank you for taking the time to write a review of your stay. I am sorry that you found the elevator and curtains in need of upgrading; however, I am very happy to read that you found our hotel and your room to be clean . As well, I am so glad that you enjoyed the in-room kitchen... More

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our staff has taken such great care of you during your stays with us. Myself, Nicole, Lecia, Mandi, Josh, Emily, Adriana, Che're, Tina, Kay and Erica truly enjoyed having you visit with us and we would love to... More

Thank you for your recent review of your stay. I sincerely apologize you had a horrible experience with us. To ensure doesn't happen again, I am personally meeting with all staff members and continue to work on training on the proper inspections of our rooms; thus ensure all rooms are properly set up for our guests. I appreciate you bringing... More

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I... More

Thank you for your recent review of your stay. I sincerely apologize that your stay with us was not 100% satisfactory. I appreciate you bringing your concerns to our attention thus allow us the opportunity to continue to work on providing excellent service. If you have any additional feedback, please reach out to me at eleal@extendedstay.com. We would love to... More

Thank you for taking the time to review of our property in Sandy, Utah. I'm glad that you enjoyed your stay with us here. Thank you again for your review and we look forward to seeing you again, should your travels bring you back to our area. More

Thank you for your recent review of your stay at our Extended Stay in Sandy, Utah. I sincerely apologize that we did not meet your expectations during your visit. To ensure this doesn't happen again, I am addressing these items you brought to my attention with my staff immediately. I appreciate you bringing these concerns to our attention as this... More