Our family has been coming here for over 20 years, and each year it seems to be worse. They lost electricity in the motel for 3 hours. No generator!!!! The staff was incredible, except one young man at the front desk. Since they have remodeled, it is horrible. These are a few items that were missing from our NEW room:... More

Have stayed here many times and now that it is no longer affiliated with best western I feel it is even better than it was. We stayed in a newly remodeled room that was nicely decorated with an awesome pool view. The front desk was extremely helpful and even gave us directions to different restaurants we might like. Housekeeping was... More

GOOD, Up-dated room. (Extra charge) ..new bed, carpet, TV, drapes. BAD ..y Reduced TV service,No phone books in THE ENTIRE HOTEL..Hot tub, stream room, sauna, cold pool: None working as they should. Wet area is filthy. Mold on walls and baseboards,, Management should be ashamed and embarrassed by this place. Grounds are sad. A once beautiful show place has been... More

If you are looking for hotel with a club that has the base rattling the windows of your room until 2 am, then this is the place for you. I have stayed in probably 400 to 500 hotels in my military career and this is the worst hotel I have ever stayed in. The staff doesn't care what so ever.... More

First of all, let me say that we have been staying at the Palm Aire for more than a decade... back when it was still a Best Western and it was a beautiful motel property (nice large rooms, beautiful grounds and pool and a terrific full breakfast buffet)... we stayed there last December and it was awful - room smelled... More

I usually don't write reviews but after 2 bad stays here I thought I should. Our stay started off bad and just seemed to get worse as it went on. Upon check in the girl couldnt find our reservation and needed me to go back out to the car and get the reservation I had printed. She then tried to... More

We stayed here about two years ago when it was a Best Western hotel and were reasonably satisfied with our accommodations at that time. Our recent 3 night stay was less then stellar. The first suite we checked into was missing an ice bucket, a coffee pot that was half full of coffee and a phone that did not work.... More

this was my first time staying here the hotel is older building but the service was great .I have never seen a hotel manager been so helpful to his employees, he was helping in the restaurant,later that day he was helping with the event we had that nght.That was so great that i would come back and recommend this hotel... More

We have stayed here for years. The hotel is an older property currently undergoing rennovation. It has always been great with a fine location, exceptionaly friendly and accodating staff, comfortable rooms and a great breakfast. It has been a great value. With the complete rennovation I can only see things getting even better. We will be back.