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Comfort Suites Near Stone Briar Mall

2.5 of 5
4796 Memorial Drive, The Colony, TX 75056
Hotel amenities
Comfort Suites Near Stone Briar Mall
Ranked #3 of 3 hotels in The Colony
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23 reviews from our community

    Trip type
Traveller rating
    4
    8
    4
    4
    3
Date Rating
Cleveland, Oklahoma
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 14 May 2013

Stayed here on a shopping trip with the wife and the hotel is in an excellent location. Was able to shop in Allen, drive a few miles here on the tollway that wasn't that busy, even during rush hour, sleep in a good room, and drive 2 miles to Ikea in the morning. Breakfast was good, even if the waffles... More

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Cooper, Texas
1 review
2 of 5 stars Reviewed 10 March 2013

we went to this hotel for two reasons,,,, they advertise an indoor heated pool which was reason one. the second was too sleep. the pool was not heated. we asked the front desk they called the owner to see if they could turn it up, which they did. but it takes awhile to heat a pool. the next morning we... More

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comfortsuitesthecolo, Webmaster at Comfort Suites Near Stone Briar Mall, responded to this review
26 April 2013

Dear Guest, Thank you for choosing the Comfort Suites for your last visit to our area. We also thank you for giving us a review and it is very much appreciated. Upon receipt of your review, Special actions have been taken to check and attend the pool water and it is fine always. It is nice that you liked our... More

Augusta, Georgia
1 review
2 of 5 stars Reviewed 3 February 2013

Hotel was dark, run-down, depressing. We paid $150 for a 1-bedroom king suite, $50 more than the Residence Inn just up the road which was WAY nicer. The shower was broken. We ended up moving to a smaller room the next morning, which seemed to be in better shape. Breakfast was a real disappointment, powdered eggs and greasy undercooked bacon.... More

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comfortsuitesthecolo, Webmaster at Comfort Suites Near Stone Briar Mall, responded to this review
26 April 2013

Dear Guest, Thanks for your stay with us and your review. We appreciate your review and observations. We have done a thorough inspection and corrective steps to every point of your observation including the breakfast and coffee. We also have specially trained the hotel staff for improvement of guest relations. We take the reviews quite seriously and would like to... More

Springville, CA
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 January 2013 via mobile

Looks much better in the photos....upon arrival all the windows desparately needed a good cleaning, going into the room the bedspread looked like it was slept on and was very wrinkly, the toilet paper roll was coming out of the wall, the toilet was ridiculous to flush, one of the phones was completely broken, in the middle of the night... More

Was this review helpful? Yes 1
comfortsuitesthecolo, Webmaster at Comfort Suites Near Stone Briar Mall, responded to this review
26 April 2013

Esteemed Guest, Thank you for staying at the Comfort Suites during your last visit to our area. We also appreciate your review and observations . We have investigated the mentioned points and taken all appropriate steps to improve every aspect of them. We invite you once again to choose our hotel again and feel the new experience of hospitality. Sincerely,... More

Kingwood, Texas
Top Contributor
92 reviews 92 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 17 December 2012

Just wanted to get away so we stayed here Friday 12/14 to Sunday 12/16. Upon arrival the hotel was nice on the outside, once we entered the entrance was clean and welcoming. POSITIVE: The front desk staff as well as the dinning staff were very nice. Hotel accepts pets for pet lovers who travel with their pets. There is a... More

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comfortsuitesthecolo, Webmaster at Comfort Suites Near Stone Briar Mall, responded to this review
26 April 2013

Dear Guest: Thank you for choosing the Comfort Suites for your recent stay and the review. We appreciate all your positive and negative remarks about our hotel and take them pretty seriously. In fact, it’s one of the only ways we can improve. We would like to inform that we have appropriate steps and ensured that the rooms, amenities and... More

Amsterdam
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 September 2012 via mobile

USA, please change your standards, carpets are not okay I really wonder if it makes the air clean! It is giving me serious breathing problems. Furthermore the name of the hotel claims its near the mall, it just isn't, there are a lot more better options then this hotel.

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comfortsuitesthecolo, Webmaster at Comfort Suites Near Stone Briar Mall, responded to this review
26 April 2013

Esteemed Guest, Thank you for staying at the Comfort Suites during your recent visit to our area. We also appreciate your review and observations. We have investigated all your observations and taken the appropriate steps to improve everything which you have mentioned in it. We have taken all the steps to ensure that our guests get the best services and... More

Brownwood, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 30 July 2012

My husband, I, and our three kiddos stayed. It's located close to the water park, Hawaiian Falls. It's a close drive to Dr. Pepper Stadium, The Stars, Stonebriar Mall, etc. The hotel was clean and the staff was friendly. The hotel is older but we enjoyed our stay. The kids loved the pool. The hot tub was functional which was... More

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El Paso, TX
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 June 2012

From the moment Sharon checked us in till we left a couple of days later, this place was great. The bed was comfy and the room was very spacious. Everyone greeted us with a smile as we went in or out each day. The hotel was very clean and well-kept at all times. The breakfast was better than most we've... More

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Carlinville, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2012

We stayed at this hotel for 3 nights. Overall it was very nice. It was very clean! The pool was nice. I didn't visit the gym area, but it resembled most other hotel gyms; i.e. treadmill, elliptical, some weights. The hotel features a hot breakfast that is included for the price. The breakfast was very good! Our room was nice.... More

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
58 reviews 58 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 November 2011

We stayed here on the last night of our move. After long hours and days on the road we were very happy to have a place this clean, comfortable and a staff that was very friendly and accomidating. The bed was extremely comfortable. The room also had a large sitting area and plenty of space for work. The hotel is... More

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TownePlace Suites Dallas Plano
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Additional Information about Comfort Suites Near Stone Briar Mall

Also Known As:
Comfort Suites Near Stone Briar Mall Hotel The Colony
Comfort Suites Near Stone Briar Mall Hotel
Comfort Suites The Colony
The Colony Comfort Suites
Address: 4796 Memorial Drive, The Colony, TX 75056
Region: United States > Texas > The Colony
Amenities:
Business Centre Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in The Colony
Price range (per night): 91 AUD - 136 AUD
Hotel Class:2.5 star (2.5*)
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Comfort Suites Near Stone Briar Mall
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