I have used the Best Western chain forever and have always had good reviews of it. This one on I-35 is terrible. From the smel in the room (which we never figured out), to the VERY tight breakfast area, very small amount of breakfast choices, and overall cleanliness of the hotel. I knew before hand it would have some road... More

I am in the aviation business. This hotel is my home away from home and has been for quite some time. Mr. Patel and his entire staff are very accomodating and Sean at the front desk is amazing. The maids are wonderful. It might not be the 5 star hotel you may be accustomed to, but I would choose this... More

We arrived very late at night and were so welcomed by the man at the desk and the inviting room. The bed was very comfy and the room was clean. Breakfast was typical fare with make your own waffles bagels, donuts and cereal. Would stay again- great location!

my friends and I stayed here for a birthday retreat.. We found ourselves spending more time here then anywhere else. we felt at home. Mr. Patel welcomed us and even kept our rooms close together. Though there was no elevator to the 2nd floor we just spent our time downstairs. Housekeeping the next morning were fast and friendly breakfast was... More

We stay in hotels 4 or 5 days a week. The staff at this Best Western is awesome. Rooms and bathrooms very clean. They seem to go out of their way to mke our home away from home more enjoyable. I recommend this hotel.

We stayed here because rates were $50 cheaper than in New Breunfals - we were spending our days at the Schlitterbahn. A nice family operated place. The owner was very friendly. The room was clean and had good air conditioning. Had older TV no LCD but we didnt even turn on the TV. Fridge in room was a plus. I... More

The title pretty well sums it up. We stopped in San Marcos last year and stayed here as well. And were happy with the motel. This trip we were driving back from Corpus, needed to stop, the motel was full but the manager found us a cancellation. Cordial front desk and good breakfast, the generic BW complimentary breakfast, complete with... More

I placed my online reservation three weeks prior to our stay at bestwestern.com and immediately received an email confirmation for check-in on 7/22. At 9 am on 7/22, I received another email confirmation for our check-in that evening. When we arrived at the Best Western at 5:30 that evening, we gave the manager our confirmation number, and he proceeded to... More

About 7-10 days after we got home, we noticed bed bugs had infiltrated our home. We looked up how long they take to mature and, sure enough, it was 7-14 days. So, now, we get to pay for extermination and possibly new mattresses after having recently purchased them. Absolutely one of the worst experiences of my life. I will never... More