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All 23 Round Rock hotels

Courtyard by Marriott Austin Round Rock

3.0 of 5
2700 Hoppe Trail, Round Rock, TX 78681
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58%
Ranked #17 of 23 hotels in Round Rock
Most recent review
5 of 5 stars Reviewed 12 June 2013
Millee_A Plano, Texas
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36 reviews from our community

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Plano, Texas
1 review
5 of 5 stars Reviewed 12 June 2013

We loved our stay. I love all the outside places to sit and relax. There was a nice fire pit area. The front desk staff was super friendly and helpful. Our room was somewhat spacious and very clean. I would recommend this on the way in to Austin because depending on the time of day you arrive you avoid the... More

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
15 June 2013

Dear Millee_A, Thank you so much for the positive review of our hotel! I have posted your comments so that our staff can see the kind words that you expressed about your stay with us. We hope to see you again soon! Sincerely, Brent Hagman AGM Courtyard Round Rock More

Houston
Top Contributor
61 reviews 61 reviews
44 hotel reviews
Reviews in 43 cities Reviews in 43 cities
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 1 June 2013 via mobile

I've stayed at this Courtyard at least four times and am now surprised at how things have slipped over time. First, my bathroom was not clean (soap scum on the shower soap tray and the toilet was dirty. The toilet is white, there should not be brown things on it!). Second was breakfast. This is the second time I've eaten... More

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
15 June 2013

RedSpyder, On behalf of our hotel please let me apologize that you had an unpleasant stay with us.. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We are working to improve every day and hope that you will see the improvement and enjoy your time... More

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Houston, TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 13 May 2013

I think another reviewer said as much, but this is not up to Courtyard standards. The lobby is updated to look and function like all other Courtyards, but the rooms are on the decrepit side. Our room was adequately clean, but there were lots and lots of signs of rust and mildew in the bathroom. The carpet and walls could... More

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
14 May 2013

Dear Ikavanag, Thank your for your recent stay and review of our hotel. Guest feedback is very important to us and we are glad that you took the time to let us know how we are doing. Thank you for the positive comments about our front desk staff. The rooms will be undergoing renovations sometime within the next year, and... More

Clifton, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 8 May 2013

The staff at this location go above and beyond for their guests. Melissa is fantastic! My check in experience with her was top notch! Brent gives great dinner recommendations and Racheal is a sweetheart. The rooms are typical Courtyard, and could use an update. The lobby area has been updated and the 24-Hour Starbucks coffee is wonderful. Natalie will take... More

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See 4 more reviews by Jeff R for Round Rock
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
14 May 2013

Jeff R, Wow! Thank you for your outstanding review of our location! I will be posting your review for all of our staff to see the nice words which you wrote about them. I am very happy to see that you enjoyed your experience with us. We truly appreciate taking your time to write the review and we hope to... More

Williamsburg, Virginia
Top Contributor
60 reviews 60 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 April 2013 via mobile

This is a pretty average Courtyard, but does have some friendly staff, which helps. A few good eating options close by also. The foyer is the new format, with a bistro and bar if you do not want to leave the hotel yo eat.

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
14 May 2013

Mr. Nomolos, Thank you for your recent stay at our location and the review of our hotel. I will be posting your review in our back office so that our staff can see the kind words which you wrote about them. Guest feedback is very important to our goal of providing a great experience for our guests, and I thank... More

Frisco, Texas, United States
1 review
5 of 5 stars Reviewed 9 April 2013

We were amazed. Comfortable bed, great shower, a/c just right, quiet. We had a perfect week-end get away in the Austin area. We have never stayed at a Courtyard by Marriott Hotel. Now, we wont stay in anything but a Courtyard by Marriott Hotel. Round Rock staff were wonderful.

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
11 April 2013

Dear levans7946, Thank you for your recent review of our hotel. I will let the staff know about your compliments. They are greatly appreciated, as is your patronage! We hope to see you again soon! Sincerely, Brent Hageman AGM Courtyard Round Rock More

Sun Prairie, Wisconsin, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 April 2013

I am a fan of Marriott but this hotel disappointed me. It was updated to the new lobby decor but there were many things that truly disappointed me. We know that SXSW Music Festival was on, though we were not there for that, but the room cost was ridiculous for what it provided. The first room we had was terrible,... More

Was this review helpful? Yes 2
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
11 April 2013

Dear Bob B, I am very sorry to hear that you did not enjoy your recent stay with us. We are always trying to improve on our service and looking for areas to improve, and your feedback is very important to that process. I will be looking into the issue that you had with your sheets. I will let you... More

Lubbock, Texas
Top Contributor
95 reviews 95 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 26 March 2013

We found everything fully adequate at this hotel. It is in an good location, adjacent to I-35. There are a number of restaurants within walking distance, which can be a good thing for those who do not want to get back into a car and fight the traffic on the interstate. The room was fine, and the staff were professional.

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
6 April 2013

Dear WestTexastraveller, Thank you for your recent review of our hotel. I will pass on the kinds words that you wrote about our staff. It is greatly appreciated. We hope to see you on your next trip through Round Rock, Texas! Sincerely, Brent Hageman AGM Courtyard Round Rock More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 March 2013 via mobile

The day before my checkout I arrived back at my room to find all of my belongings missing. I immediately called the front desk freaking out. They proceeded to tell me that I had extended my stay and that they had no rooms available. Aka; kicking me out. I told them I had reservations through the next day. The manager... More

Was this review helpful? Yes 3
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review
11 April 2013

Dear Cowboys 112, Thank you for your recent review of our hotel. Feedback like yours is very important to our efforts to continually improve our service to our guests. I am very sorry that you did not have a pleasant experience with our hotel. What you experienced should not have happened. We have taken steps to ensure that our future... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 16 February 2013 via mobile

I was scheduled to stay four nights and checked out after one night because the beds were so hard I could not sleep. The room was in need of a remodel also. The room looked like it had not been updated in 10 years. I would not stay here.

Was this review helpful? Yes 1
 
 
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Additional Information about Courtyard by Marriott Austin Round Rock

Also Known As:
Courtyard By Marriott Austin Round Rock Hotel Round Rock
Courtyard By Marriott Austin Round Rock Hotel
Courtyard Round Rock
Round Rock Marriott
Round Rock Courtyard
Address: 2700 Hoppe Trail, Round Rock, TX 78681
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 23 hotels in Round Rock
Price range (per night): $107 - $167
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to Courtyard Austin Round Rock, a modern choice for business and leisure guests. Our state-of-the-art lobby features comfortable spaces to work or relax and free Wi-Fi. We also surpass other hotels in Round Rock, TX with unique amenities like our lobby GoBoard™, providing up-to-date news, weather and airport information. Need to refuel? Stop in to The Bistro - Eat. Drink. Connect.™ Our Bistro features a full bar open in the evenings, and a Starbucks available 24 hours a day! ... more   less 
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