Stayed here one night this past weekend. Front desk staff was warm and friendly. Hotel has very cool modern lighting. Room was very clean. For a 10-year old hotel, very little sign of wear and tear on the room. Hotel was not busy so it was a quiet night. Bed very comfortable with a selection of pillows. Free wi-fi was... More

You get your normal expectations from a Holiday Inn Express with the comfy beds and such but with a more upgraded, swanky style. Love the lobby, breakfast area, and room decor. Staff has greeted me everytime I've walked in the door. Very close to customers that I visit in the area and close to everything that I could possibly need... More

We stayed here the night before we moved since all our stuff was in storage. This was our first time at a Holiday Inn Express. We usually stay at the more known and advertised hotels such as the Marriott, but his company set us up here. We were actually quite impressed with the updated decor, the comfortable bed, the amenities... More

The hotel gave hospitality that made me feel home away from home. The management staff was very warm and cordial. The stay provides excellent ambience and timely room service. Another advantage that it is located at walking distance from Kroger store, Willowbend mall, thus basic necessities, grocery items were easily accessable. I eagerly look forward to stay in Holiday Inn... More

After a recent renovation, this hotel has turned into a very nicely appointed, affordable place to stay when working in Plano. Friendly staff. Tue/Wed manager's reception. Very near several good restaurants and a mall. More

This was my first visit to Plano for my upcoming surgery. Initially, I booked this hotel because of the rates and availability for my trip. While staying, I toured a few other hotels in the area. This hotel is the best choice! The rooms are clean. The staff is professional, courteous and very helpful. The breakfast is plentiful and great... More

I had three medical procedures during my thirteen day stay at Holiday Inn near the Texas Back Institute. Every single one of the room maids, the maintenance man and the morning breakfast worker were polite, efficient and kind. They went out of their way to help me. This characterized especially the attitude of Rick the hotel manager and Tisha one... More

The Holiday Inn Express N. Plano is very convenient to the freeway but was very quiet. Never heard any traffic at all nor any neighbors. The mall is just down the feeder road and there are lots of restaurants and shopping nearby. The breakfast is an important consideration for us since we don't like to waste precious time in the... More

I believe my experience would have been better if their employees would have been able to drive to work. One day my room didn't even get cleaned up, but they should have at least replaced my towels and trash. I was also a bit disturbed with the breakfast attendant. I'm allergic to poultry and asked what kind of meat was... More