I arrived in Plainview without a hotel reservation although I had checked some room rates on the. I have stayed at two other name brand hotels in Plainview and decided to try the Holiday Inn because of the convenient location and the photos on the internet...the room looked lighter. This was a good decision. Upon arriving I found that the... More

The staff at this hotel understand that friendly is part of the West Texas mantra, and they were. We did not really utilize the breakfast because of the plans for our stay, but the breakfast area was roomy and nice. Likewise, with the king bed, was very roomy and all in very nice condition. It is, of course, a fairly... More

The staff was very friendly and helpful! For a Holiday Inn Express it was just average and appeared to have been renovated and still had some cosmetic issues. The beds were comfortable, the AC worked well and not very loud. I would stay here again!!

We stayed one night at this Holiday Inn Express. We had made reservations prior to our arrival and had requested a King room. Being somewhat experienced travelers, we always request a room far from the elevators, ice machine and road noise. Krystal checked us in and was very accommodating in trying to find a room that met our requests. The... More

Check-in lady was wonderful! Enjoyed the goodie bags and bottled water. Slept comfortably. Room was remodeled and standard, but had some cosmetic imperfections. Too expensive for the location and amenities. Enjoyed the fresh pancakes for breakfast.

We got this hotel last minute on hotwire while driving through Texas on our way to Austin. I was glad we didn't pay full price for it because it was an older hotel that had been "poorly remodeled." We've stayed in lots of Holiday Inn Expresses (including ones that have been remodeled and brand new ones), and this one just... More

I will forever and always stay at the Holiday Inn Express in Plainview. I was treated like royalty from the time I walked in the door until I checked out. I have never been made to feel such at home as I did here. The breakfast was great and I was greeted with a smile from every employee staffed. I... More

The staff was completly ignoring me. There was bed bugs in my room. The manager she didnt know what she was doing (crystal vazquez) she was rude and smelled like marijuana this is the worst stay ive ever had and me being priority club member platinum this is ridiculous. I will never stay here again and will never recommend it... More

Our car was broken into along with 4 other customers who stayed that night. The response from the desk clerk was a smerk, and she stated that happens all the time here. The Plainview police officer who took our report also said this is a frequent occurance at this hotel. There is a lack of security ie... entrance doors on... More