I just want to start off by saying that I have never been treated so badly by a hotel then by this one. We booked through priceline "name your own price" and we got stuck here. They said they were full and we took the last room. This is important because we booked a double bed and we got one...
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My family stayed here in 3 rooms and we all had a great stay. Nice breakfast.
Thank you very much for your review. It means a lot to us and our entire team and it is a step forward to improve in our services that we give it to our guests. We are definitely looking forward to see you again at our hotel and also looking for the opportunity to serve you again and make you...
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Purpose of stay: Local business for 4 nights.
The good: Very clean room with a great free breakfast buffet. Good location and newspapers included every day. Free WiFi worked well. Pool open and clean. Walmart, subway and food very close. Nice exterior with plenty of parking.
The bad:
1. Strange TV that kept tuning out every 10 min (i didn't...
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Hello,
Mr. Ian,
Thank you for taking out time and writing a review for my hotel. I truly apologize for the inconvenience that you have had during your stay and we as a team we will definitely make sure that we respect your comments and work on it. I just wanted to bring one thing to your notice that we...
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I stayed at this hotel for 3 nights and it was great! Super clean rooms, great staff from maids to manager, and huge selection and variety of breakfast options served. I got a large discount from Priceline but it's worth the regular price rate.
Hello,
Miweaver,
First of all thank you very much for taking out time and writing a wonderful review about your stay at our hotel. We are always striving our best to make our guests feel like at 'HOME AWAY FROM HOME' and after reading your review it means a lot to our entire staff and also helps us to improve...
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I booked this room using Priceline's "Name Your Own Price" feature so I was unaware of the hotel's name and exact location before booking however I was able to book the room for $40 a night instead of the listed price of $105. I was visiting the city for a friend of mines daughters birthday party. Upon check-in I was...
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Dear Natalie,
Thank you very much for taking out time and writing a review. It means a lot to our entire staff and also it helps us to improve more on our services that we provide at the hotel. We are definitely looking forward to have you back in our hotel and i promise you that we will exceed your...
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I travel for business and by far this is the best holiday in express I've been to in 7 years I happily stay again and again they just made me feel at home thanks for the great service James Matzen Jacksonville Florida
Dear James,
First of all thank you very much for taking out time and writing a wonderful review about your stay at our hotel. We are always striving our best to make our guests feel like at 'HOME AWAY FROM HOME' and after reading your review it means a lot to our entire staff and also helps us to improve...
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Stayed here for two nights in early November. The room was decent, although the walls are somewhat thin. The hotel is in an area going through some road construction. We were disappointed the outdoor pool and hot tub were closed for the season given the temperature was in the low 70's. The breakfast was excellent. Our big problem came when...
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Hello,
Dear,
DadofFour65, I and my staff truly apologize for the inconvinience that you have had at our hotel during your stay. We value your feedback and look forward to it as a step towards improvement. I would like to make your next stay at our hotel a memorable one and please accept our apologies. We are definitely looking forward...
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I slept do well on the comfortable bed. Our luggage did not get to the hotel as we had planned but I was able to go to the nt desk and get toothbrushes and toothpaste. Breakfast was delicious and everything was clean.
Dear Blah1982, I would like to thank to you for the time you spent sending us a great review. It means alot to the entire staff here at The Holiday Inn Express Pearland to get feed back on how we are doing. We are looking forward to seeing you again in the future. Hve a great day, and again... Thank...
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Below average Holiday inn express. Smallest "suite" I have ever been in. I could hear the people in the room next to me all night. Not that they were making a lot of noise, just very thin wall. Nothing near by (no shops or restaurants) Staff was not great but not bad.
Hi Spylock,
I would like first of all to apologize to you for the experience you had when you stayed earlier this month. It is our goal to make sure every one of our guest is at thier home away from home while staying with us. For the suites not being as large as others, and the walls being too...
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Very good hotel for the price. Visually appealing decor, both inside and out. The rooms are very spacious, they obviously had some renovations made becasue the property has a "new" type look and feel to it. Pleasant staff and would definitely stay again.
Hi Mr.Aberdeen, The entire staff here at The Holiday Inn Express Pearland sincerely appreciates your taking the time to send a review through Trip Advisor. We are happy that you enjoyed your stay and are looking forward to seeing you again hopefully in the near future. Safe travels, and have a great day from all here at The Holiday Inn...
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