The hotel itself was very nice and clean and up-to-date. I was pleased with the physical appearance of the hotel. The staff's performance could be improved. I had reserved my room the day before arrival. Upon arrival, I found they had lost my reservation - despite my having a confirmation number. The person checking me in did not seem very... More

Would like to commend Trudy the breakfast person. We hav e been staying here for the last 5 or 6 years she is always attentive and makes sure that you have what you need. She made our stay that much more enjoyable.

I stayed here for 14 days (I think) and I loved this place. The Decor of this property was unique. The chica's behind the counter were absolutely wonderful. I'm gonna miss y'all.

This hotel is conveniently located next to an Applebee's restaurant and across the road from a convenience store and Blalock's Barbecue, too. I recently stayed at this hotel for 9 nights while working in the area and I never had any complaints at all during my entire stay. The staff was great. Dee and Monique were very helpful and the... More

Conveniently located next to I-30 and a Applebys next door. Nice lounge and a great place to stay. Maybe some steps to ease walk to Applebys would be suggested.

For me, the best thing about the Holiday Inn chains is consistency. They are (almost) always clean, up to date, and reliable. This Holiday Inn Express, next to the interstate in Mount Pleasant, is no exception. It's not the newest or fanciest, but the staff was polite and effecient, everything worked, the room was quiet and clean, and the breakfast... More

I stayed here for almost a year in 2008 for business. It is a very clean hotel with pleasant attendants working there. I hope to never have to re-visit this area but if I do I would stay at this hotel. They actually got to know me so well they would even take my dog out for exercise if I... More

We usually stay at Holiday Inn Expresses because we know what to expect. Usually clean, friendly and we love their breakfast. The only real problem that we had was that when we were ready to check in at 9:30 in the evening, the staff was taking a smoking break and had a sign that said "sorry for your inconvenience, but... More

I was recently on a trip with my family, and stayed at a charming Holiday Inn in Mount Pleasant Texas. Aside from bieng exceptionally clean, the staff was friendly, and timely. We had no problem getting the extra's we needed when we asked for them, unlike big hotels. Everything was orderly and the experience definitely enjoyable.