This place is just not up to par for a Best Western. The bedspread was dirty. The toiletries included two bars of soap and one little bottle of shampoo. The toilet lid was not clean. The spa was not "set up for the season yet." I felt like I was staying at a Motel 6.
Despite the 'DO NOT DISTURB"...
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The biggest problem with this place is getting into the parking lot. The hotel is located on south side of a busy road with no turn lane just after a stoplight. You either have to slow down after going 55 mph, or quickly move to the left lane after the stoplight turns green. Either way, the people behind you won't...
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Thank you for taking the time to submit a review for us. Your feedback is very important to us as we use it to improve our property to make each guests' stay as pleasurable as possible.
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According to the desk clerk, the name of the company owning this Best Western contains a word for prayer in it: "Om". I say it should be renamed "Pray for HOT WATER." My family and I stayed at this hotel for three days this December 2011. When I called to complain that there was no hot water , the desk...
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Thank you for taking the time to review your recent stay at Best Western Lake Conroe Inn. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your comments have been reviewed in detail and steps are...
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We stayed at this hotel just recently and had a very good experience. Cindy, the hotel manager, was so gracious. Our room was neat and clean and the hot breakfast was very good. We will definitely stay there again.
we stayed at this hotel for a weekend in late oct and it was just great. The room was clean and had a great look to it. The breakfast was great too.. they had omelets with bacon and biscuit and gravy. That saved few dollars of ours :) The staff was also very friendly. Will surely go back when to...
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Thank you very much for providing feedback for fellow travelers. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will see you next year!!
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My wife and I stayed at the Best Western Lake Conroe in order to attend the Texas Renaissance Festival in nearby Plantersville. The hotel staff was pleasant, and the room while not a luxury hotel by any means was exactly what we were looking for. It was close, clean and quiet.
Thank you very much for taking the time to provide feedback! Our staff works diligently to ensure the best experience possible for our guests. I'm happy your expectations were met. We look forward to seeing you next year!
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We stayed at this hotel as part of a wedding party (i think we had 10 rooms in all?) over the weekend prior to Halloween. Expecting to encounter dirty linens as described in previous posts, I actually purchased 4 queen sheet sets and brought towels. HOWEVER, there was no need for any of that, the linens and the rooms were...
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Thank you KellyinKaty! We're so happy you had an experience surpassing your expectations. Our housekeeping team works hard everyday to provide clean comfortable rooms for our guests. You're feedback is important to us and very much appreciated.
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I stayed here when passing through on a business trip. I paid a little more than I would have liked at close to $70 but it was a nice, quiet hotel that felt really safe. The front desk clerk was very friendly and helpful and I was impressed that the property was so clean.
The rooms were fairly standard, looking...
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Thank you very much for taking the time to provide feedback! It's unfortunate you didn't enjoy the eggs and sausage but hopefully you found something among our pastries, Texas shaped waffles, cold & hot cereals, and fruit. We strive to provide the best service possible. There are 2 other hotels in our area, one who's brand standards aren't quite as...
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We have stayed at this property two years in a row! They are awesome. Not a Spa, not a resort...it's a clean, well kept, well positioned place to stay...especially for Ren Fest. The rooms are big, They accommodate almost any party and they are quick for check in and check out! The bar across the street, Pappas on the Lake...is...
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Thank you so much for taking the time to write a review for us! We are happy to know you have had a good experience with Best Western Lake Conroe Inn and took the time to share it with others. The Renfest will be opening in full swing in a month and we look forward to serving you and yours...
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The hotel conveniently located. Was a little skeptical due to prior reviews on linen cleanliness but not a lot of choices in area. Went to our room, opened door, lights and tv on, room a mess! Called office and they asked if I was kidding when I said room unmade! They gave us another room. Didn't notice til returning late...
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Thank you for choosing Best Western Lake Conroe Inn. We apologize that your stay was less than what you expected. Our goal is to surpass our guests expectations. If you had contacted the front desk and informed us of your concerns we would have been more than happy to have accommodated you. Again, our goal is to surpass your expectations!
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