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Holiday Inn Express Hotel & Suites Mineral Wells

2.5 of 5
6801 Highway 180 E, Mineral Wells, TX 76067
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Holiday Inn Express Hotel & Suites Mineral Wells
4.5 of 5 stars 7 Reviews
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7 reviews from our community

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Date Rating
Austin, Texas
Senior Contributor
48 reviews 48 reviews
Reviews in 34 cities Reviews in 34 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 25 April 2012

Stayed for one night recently while on business in the area. It is a well located hotel with friendly and efficient staff; clean, quiet, and well appointed rooms; a good breakfast (hot and cold items); and a reasonable price - exactly what you would expect from a Holiday Inn Express. An added bonus was the "manager's reception" from 5-7 p.m.... More

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HolidayInnExpressMW, General Manager at Holiday Inn Express Hotel & Suites Mineral Wells, responded to this review
27 April 2012

Austin Man, I would personally like to thank you for taking the time to submit your review. I appreciate your input. I take the opinions of my guests very seriously. I am glad your stay was enjoyable and we look foward to having your back soon! Thank you again, Cathy Permenter, GM More

Texas, USA
Top Contributor
63 reviews 63 reviews
Reviews in 40 cities Reviews in 40 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 31 December 2011

The efficiency, care and concern of the staff puts this Holiday Inn Express among the top. Chains can get a bum rap, and some deservedly so, but this one is a jewel. Impecably clean and comfortable. Not one complaint.

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HolidayInnExpressMW, General Manager at Holiday Inn Express Hotel & Suites Mineral Wells, responded to this review
6 February 2012

Thank you so much for your review!! It's responses like these that keep our staff motivated and encouraged during their daily routines. We always want to bring more to our level of customer service and our attentiveness to our guests. Again, thank you for your response to our service. We appreciate your business and hope to see you again during... More

La Porte, TX
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 31 July 2011

Newer hotel, decent pool, good hot breakfast. Plenty of parking, friendly staff....only complaint was that the third floor (non-smoking rooms) smelled of cigarette smoke. The room did not, but it was musty. Could have just been this room because the A/C was not working great, but not bad enough to move everything to another room. Probably would just continue on... More

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HolidayInnExpressMW, General Manager at Holiday Inn Express Hotel & Suites Mineral Wells, responded to this review
22 September 2011

Thank you for your response. We hear your requests and have made changes to improve our service. We are now making our hotel a smoke-free environment and have hired carpet/uphostry cleaners to deep clean all of our rooms. We have also completed an A/C HVAC professional detailed cleaning of all 67 rooms. We want you to have a restful nights... More

Utah
Senior Contributor
47 reviews 47 reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 15 June 2011

We stayed there twice about 4 days apart. The first stay we were in a room at the rear of the hotel. It was great, quiet and comfortable. On our return trip we chose to stay there again but this time was given a room in the front of the hotel. The room is still good and comfortable but the... More

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HolidayInnExpressMW, General Manager at Holiday Inn Express Hotel & Suites Mineral Wells, responded to this review
22 September 2011

Thank you so much for your response. I'm very please that you enjoyed your stay with us. We will definitely assign you a quieter room during your future stays. Our intention is always to provide excellent customer service as well as a comfortable sleeping environment. Again thank you for your response. Maxine Wirth More

Houston, Texas
Senior Contributor
34 reviews 34 reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 March 2011

The hotel is brand new and had all the bells and whistles which was great. The staff was so friendly though. The front desk clerk (evening) was very pleasant and the manager at the Guest appreciation party was very friendly. It was nice to have people to talk with after traveling for several nights in a row. Will be staying... More

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HolidayInnExpressMW, General Manager at Holiday Inn Express Hotel & Suites Mineral Wells, responded to this review
22 September 2011

Thank you for your comments! We love to hear that you enjoyed your stay. We LOVE it when you stay with us!! :) More

Denton
1 review
5 of 5 stars Reviewed 19 December 2009

I have stayed at the Best Western in Mineral Wells everytime I have had an overnight stay for work, but the last time I decided to stay at the new Holiday Inn Express. Wow was I impressed, the sheets and pillows were like staying at a luxury hotel. Everything was spotless and smelled nice (no musty/cigarette odor like the best... More

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HolidayInnExpressMW, Manager at Holiday Inn Express Hotel & Suites Mineral Wells, responded to this review
11 December 2010

We appreciate all of our guests feedback. Thank you for choosing the Holiday Inn Express Mineral Wells. We are delighted to hear your experience with us was pleasant and enjoyable. We strive to continue to improve in any areas so that our guests can return to our facility and also relay their wonderful experiences to others. We hope to see... More

1 review
5 of 5 stars Reviewed 12 December 2009

This hotel is new and sooo clean. They have a beautiful staff that went far beyond their duties to assist me with every need. The hotel smells really great also. I had a room with a jacuzzi and got it cheaper than the best western I stopped at first. Very glad I went on down the road.

Was this review helpful? Yes
HolidayInnExpressMW, Manager at Holiday Inn Express Hotel & Suites Mineral Wells, responded to this review
11 December 2010

Thank you for your positive feedback. We are elated to hear of your pleasant experience at our hotel in Mineral Wells at the Holiday Inn Express. We would hope to see you back with us some time in the near future. Sincerely, Management More

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Additional Information about Holiday Inn Express Hotel & Suites Mineral Wells

6801 Highway 180 E, Mineral Wells, TX 76067
Price range (per night):* 106 AUD - 152 AUD

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Holiday Inn Express Hotel & Suites Mineral Wells
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