Tired dated rooms very unfriendly receptionist . Lock on door not secure. Cooking smells from near by restaurants. When arrived with male partner I was told we would have to pay an extra 10 euros per night , checked on travel republic room was same price regardless of number of occupants. Very uncomfortable beds and dated dirty crockery. Gas bottle... More

Only get what u pay for, service ok very helpful, clean ish although I booked it as it advertised laundry facilities which it doesn't have. Can be a little noisy. Great location , most annoying thing is they wouldn't give us extra towels for the pool.

This was our second trip to Playa del Ingles and these apartments suited us fine. They are fairly basic and the decor is pretty much stuck in the 1970s. Having said that, our room was clean, reasonably spacious and on the ground floor near to the pool, while still remaining private and not overlooked. The staff were pleasant enough and... More

We appreciated the location but slightly disappointed by apart-hotel facilities - ie none, but admittedly out of season. Best points - good for local supermarket and buses, easy stroll to beach. Found the resort pretty run down compared to other Canary islands. Very very quiet, mostly older people and we didn't speak to anyone English in the whole week -... More

The day shift female receptionist whose name is Juani never smiled for the week I stayed there. On the last day when I left a tip with her for all reception staff and she was a little more pleasant. Juani could not be bothered taking calls regarding maintenance needed in my room. The toilet seat never stayed up and eventually... More

Stayed Dec 2011 and 3rd visit since March! Said many times it's great location, nice clean pool, appts cleaned to good std and staff very helpful and manned 24 hrs.....be warned.....many are NOT in this resort! I e-mailed the appts direct to request twin bedded studio and to request roughly where I wanted the 2 studios.....they duly delivered! Def will... More

I like this ApartHotel for its good location: it is within walking distance to most places, e.g., less than 5 minutes to the Yumbo Center, less than 10 minutes to the beach, and just 1 minute to the shop next door. I have no complaints about it. If I get a good offer price next time, I will stay in... More

me and my best mate stayed here for our girlie holiday in feb. it wasnt really full as we were not in the summer season, most people were old and lots of Germans. but it was fine as we were the youngest there and livened things up hahah. we had a large room with twin beds, good cooking facilities but... More

i booked a holiday staying at a different complex las tartanas which was terrible within 5 hours i was on phone insisting i be moved, was told only carmen available so i jumped at the chance as i wanted to move desperatley it was a good move too i cannot Fault these Prtments even though i went into a studio... More