The most famous gay hotel in Playa del Ingles. Directly at the Jumbo center (for nightlife). Perfect for young people. (the Jumbo is loud) Book it always with half board or all inclusive ! The best hotel staff on the island !!! Way to the airport 45 euro (around 40 minutes). Taxi to the dunes 3 Euros.

If you hate package holidays as much as me, and fancy some fun in the sun in Gran Canaria, I highly recommend staying at the Neptuno Hotel. We booked rooms via the hotel website and flights directly from Easy Jet. That, together with airport transfers, came in well under the three package deals I looked at. The hotel is huge,... More

We are here currently on day 4 of a weeks holiday. The hotel is great. Staff are friendly and the rooms are clean and well equipped. We are on all inclusive and the food is of a good standard. Better than I have experienced before. Drinks are not just the local brews there are international brands and you can also... More

this is a great hotel. Lovely and helpful staff. Very easy to be here. The only downside is the noise from the Yumbo Centre every night. We used some extra super dooper earplugs, which worked well and we managed to get to sleep, but without earplugs we would have been stumped, so remember to take some with you. The hotel... More

Enjoyed a peaceful and relaxing time at hotel neptuno, hotel clean and tidy and the staff amenable however, it's all a bit dated from the decor and amenities to restaurant food and general service. They need to sort out the quality of the pillows plus the Wi-Fi connection and get a better selection of fruit and vegetables in the restaurant... More

I stayed earlier this month for a week all inclusive. We got a great room, good size with a balcony overlooking the pool. Lovely staff in general, great service and excellent food. Hotel is in a great location especially for gay guests who are looking to be on the door step of the Yumbo centre. Hotel location is good for... More

We stayed at the Neptuno over easter 2012 for one week on an all-inclusive package. The hotel is spotlessly clean & all the staff are so friendly. Our room was fine with t.v(english channels) tea/coffee & fridge plus as this was our second visit we had complimentry wine,fruit,flowers as well as robes/slippers in our room which was a nice touch.... More

Have been here a few tea over the years , very little has changed which can be a good as well as a bad thing , but for the purpose of this review it's ok. Rooms clean if a bit on the small side, free wifi through tout the hotel Which was a pleasant surprise. Restaurant food was enjoyable, had... More

GOOD POINTS:- Staff really friendly, Hotel connected to Yombo Centre, so you can walk in through the pool side door to Yombo. Rooms very Clean Air con Works Nice restaurant. BAD POINTS:- Internet RUBBISH, HARDLY EVER WORKS!! Gym, no free weights, Extreamly Basic(please get some Dumbbells) Pool Bar and Main Restaurant Steaks are the size of Bacon strips(Decent sized steaks... More