Unsafe property, reception staff allowed intruder into our room without checking on their credentials. Excrement in pool and poorly maintained poolside furniture. Duplicate charging by reception staff.

Unsafe property, reception staff allowed intruder into our room without checking on their credentials. Excrement in pool and poorly maintained poolside furniture. Duplicate charging by reception staff.
Gran canaria was a very impromptu trip for us. We booked this hotel just 3 days before our scheduled travel after a short but intensive research. Before booking, we asked the hotel management for double bed (as it was our wedding anniversary). They said they will do the best they can. We got our double bed from the second day...
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This is a great little resort! A great price, and the location is even better. It is situated right behind the Yumbo Centre. There is a walkway down the side of the hotel which leads straight in to the Centre. All the rooms look over the Yumbo Centre, but I wasn't bothered too much about any noise. If you don't...
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Loved this apartment as it is good value for money in an excellent location. Can be noisy due to being very close to the yumbo but that didn't bother me!! Very clean would go back, staff very obliging!! :))))
Great location, only a few meters from Yumbo. Nice and clean apartment with large balcony.
Friendly and helpful staff. Very nice pool and deck. Beds are horrible. Small, harder than concrete. Quite noisy as it is next to Yumbo with all the bars and clubs but that's the reason to go to Gran Canaria isn't it?. Bathroom is decent just...
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The hotel is centrally located approx. 100 meters behind the shopping center.
Rooms are spacious and all with balconies.
Clean rooms but slightly worn, the beds very hard, which is quite common all over Spain. The service is fantastic, thanks to Abbi receptionist who will arrange the most you are asking for. A plus is also his language skills. As...
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we arrived from Belgium on 22 september for 2 weeks and it was lovely, the rooms are simple but very clean, yumbo centre 3 minutes, very close (during the night you can hear the noize from there). the price is acceptable and comparing with the services it's ok. Abi(he speaks a lot of languages even french that we appreciated a...
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Just came back 3 weeks ago from las walkirias and it was great!
In the beginning of this year we went to monte feliz in bahia feliz (we are going to go there again!) but because this time I went only with my friend (my husband and son couldn´t come) we wanted to stay in playa del ingles to do...
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We went to Gran Canaria for our honeymoon. On request, we were picked up at the airport with a limousine and our room had nice romantic details (flowers, candles, champagne etc.).
The appartments are basic, but had enough space for the two of us. Every two days, the cleaning staff changed towels and cleaned the appartment. The kitchen is well-equipped....
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If your a single traveller or a group of friends or a family with small children this place is outstanding value for money. Each appartments balcony faces the refurbished pool and sunbathing area,there is even a bar with snacks available during the day.
The clientele is mainly spanish but i felt at home the moment I checked in, the reception...
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