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Grotto Bay Beach Resort

3.5 of 5
11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
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Grotto Bay Beach Resort
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940 reviews from our community

Traveller rating
    319
    376
    127
    72
    46
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Families
217
 
Couples
393
 
Solo
36
 
Business
21
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

My husband and I stayed her for a week in april..overall the stay was ok but from someone who visits islands often grotto bay has no island "feel" to it! The place just seems to americanized! The food is great but we wanted a bermudian dish and they seemed to just have the regular menu slections.The staff were very friendly... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

Just came back on May 19th from a 4 day stay with my husband. Bought the bus passes for the first day we were there because we didn't want to tackle the mopeds, was well worth it!! Horseshoe beach was gorgeous, ate in Hamilton one night, St George's another and the Swizzle, food everywhere is pricey but good. The Grotto... More

Was this review helpful? Yes 2
South of Boston MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 May 2013

We originally came to Grotto Bay for our Honeymoon, and returned for our 13th anniversary, this trip was for our 25th! Each time we have been here it's been wonderful, attentive staff, nice rooms, good food. We stayed in room 723, very nice views from the second floor, yes the roosters do wake you, but who whats to sleep late... More

Was this review helpful? Yes 3
Boston
Top Contributor
101 reviews 101 reviews
19 hotel reviews
Reviews in 50 cities Reviews in 50 cities
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed 11 May 2013

We spent an excellent weekend here in May 2012 and decided to come back for a full week. We requested ground floor in Smith building with early check in months in advance. Not only was our room not ready early, it was not ready until well after the 3pm check in. There is a noticeable change in the attitude of... More

Was this review helpful? Yes 8
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review
13 May 2013

Dear Valued Guest, First of all wish to thank you for returning to our resort for another trip, delighted you enjoyed your first stay with us and really disappointed your second trip was not enjoyable/ as enjoyable, please accept our apologies. Please be assured that you are just as important as any group in house. We were running a full... More

Florence, Ma
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 May 2013

The resort itself was very nice, clean, food was good, staff was very pleasant. My only negative was the price of things but the cost is high throughout Bermuda. We took a trip to the Crystal Caves. It was about a 10 minute walk. We bought the bus pass for a few days and took thee bus everywhere else. The... More

Was this review helpful? Yes 1
Verona, Wisconsin
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 May 2013

My wife and I recently (4/27/13-5/4/13 traveled to Bermuda and stayed at the Grotto Bay resort. In all our vacations, we've never been treated more nicely by a staff. Everyone was polite, helpful and obviously concerned that we had the most enjoyable time possible. I can't remember all the names, though Veronica Esteban, Victor, and particularly June-Ann Furbert stand out.... More

Was this review helpful? Yes 4
Southampton, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 May 2013

We stayed May 1st through May 4th. We had an issue on an earlier attempt to vacation here and Deborah, the manager, was extremely helpful and understanding of our situation. We were able to rebook at a later date with no penalty! She also set it up so we were able to check in early when we arrived. As soon... More

Was this review helpful? Yes 5
Philadelphia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

This is a great moderate resort. Since this is an older resort, the bathrooms are small. That said the rest of the room was great. I travel a lot and I have to say the bed was the best. I slept like a baby. This hotel is known for its service and it won't let you down. Food was excellent.... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

We returned for the 3rd time to Grotto Bay Beach Resort for another wonderful week in Bermuda, April 2013. We love the setting of Grotto Bay w/beautiful views of Bailey's Bay, terraced levels to the pool/patio area & the beach. The patio grill & Palm Ct. were great for dining- excellent food & friendly, helpful staff. The Swizzle Inn is... More

Was this review helpful? Yes 2
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 7 May 2013

My bf and I are big on beach vacations and we were underwhelmed by Grotto Bay. The resort (as reiterated by other reviewers) is minutes away from the airport, set right on a deep blue bay. Staff were generally professional and friendly. Kudos to the concierge desk which was always warm and helpful, although the restaurant staff frequently seemed overwhelmed... More

Was this review helpful? Yes 2
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review
8 May 2013

Dear Valued Guest, Very disappointed to read your comments and wish to apologize for not living up to your expectations. Not exactly sure what you referring to when it comes to our food and beverage offerings. We serve food in three outlets: Hibiscus Room, Palm Court and Bayside Grill. Menus in Palm Court and Bayside Grill are casual menus and... More

 
 
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Additional Information about Grotto Bay Beach Resort

Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Grotto Bay
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda
Grotto Bay Beach Resort Bermuda/Hamilton Parish
Address: 11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Region: Caribbean > Bermuda > Hamilton Parish
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Children Activities Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Hamilton Parish
Price range (per night): $307 - $669
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Grotto Bay Beach Resort
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