I stayed for a month in a group of 15 officers from India. It is a very good business hotel. As an Indian our concern was the food.....but the breakfast had plethora of items and we could find items which we could have. The reception staff are very helpful and went out of their way to help us. The rooms... More

This is a fantastic, convenient stop for travelling virtually anywhere in the Madrid area: its location between the train and bus stations couldn´t be better. The service is professional, swift and flexible. The airport pick-up service being free aswell is a nice touch. The rooms are stylish, functional and, above all, clean. Staff are polite and efficient. I would highly... More

My mother is just back from a trip to this hotel, and was treated very badly. They went as part of a group on a HB plan, and were given really low qualilty food and very small portions. On some evenings they were given a plate of fries and some salad as their main course!! They were also forced to... More

We've spent 3 nights here last Summer and enjoyed our stay. The room was big and very clean with a spacious spotless bathroom. It is a 20 minutes ride to main train station in Madrid and well connected both during the day and night. The train station is just next to it and the only downside was that there were... More

Stayed 3 nights, Excellent Hotel, Very Modern, Close to Bus and Metro Train (Right outside the Building, Both Train and Bus ) Staff was extremely friendly (Spoke English) to me gave advise where to go and when... Bar staff was also very nice and friendly! A++... Bare in mind that this Hotel is about 20 mins train ride into Atocha... More

Hotel is modern and nice. it is besid ethe trian station to go to center town, there is a walking street and plaza across the from hotel. Go for walk and you see a harder edge of working class Madrid. close to airport 10 minute car ride.Has parking of a price.

This hotel is very good, clean and modern. However, it was "sold" to us as an airport hotel which it clearly isn't! Their shuttle bus only runs between 9AM and 6PM - not much use when you arrive at Madrid T4 at 9PM! - and their restaurant or in-room service does not start early enough to make early connections. We... More

This was a serviceable hotel for the one night we stayed there. We mainly stayed here because it was close to the airport and we had an early flight. The hotel was modern and nicely furnished - our beds were comfortable too. My only complaint was with the hotel staff, as there was a woman at the desk in the... More

I came to this hotel after being a victim of crime in Girona and had to go to Madrid to get an emergency passport. My stay was fine until I asked for my clothes to be washed using the laundry service at the hotel. My best shirt was not returned and I thought that was suspicious, so as I was... More