Good room, helpful staff and clean. Good stay for me

My husband and I were travelling with a wonderful tour company, however this stay was disappointing. Our room was not as clean as I'd expect (dust bunnies with maybe some hair...) and a room that needed some refurbishing. Our door let in light (i.e. possibility of mosquitos). As an aside we were not attacted by flying insects. The sound-proofing is... More

I have been to Tikal National Park 5 times now and have stayed in the park overnight each time. It is nice to stay right in the park but this year we decided to finish our Tikal tour and go back to Flores. Our room was in Hotel Casona del Lago. I traveled with 5 other people and we had... More

The place was a pleasant surprise, not what we expected from a Hotel in that area. Rooms are nice and clean, however a few things to take note 1. The smell of sewage can be offensive at times. 2. There are two types of rooms, we did not know that, our friends stayed in the newer area, great rooms with... More

This is one of the newest and most expensive hotels on The Flores area, but it is across the lake from Flores. Flores is where you really want to stay. It is much more quiet than in the city proper. In addition, all of the old-world charm is in Flores. Be sure to go to the square by the church... More

Nice hotel right on lake and within walking distance of Flores where there are lots of restaurants. The rooms were big, nice flat screen TV, 2 double beds.  Only complaint, the bottom sheet must have been a twin and you constantly ended up sleeping on the mattress.  Same complaint from others in our group who slept there. They had free... More

We paid extra for a triple room for three adults, but had to ask for the third set of towels and third water glass. They refused to give us a third bottle of water without an extra charge. We asked to change money as per the sign at the reception desk, but staff was unsure whether they could accommodate us... More

The hotel sits on the shores of Lake Petén Itza. The rooms are basic with standard breakfast fare; no buffet. The u-shaped hotel offers travelers a great view at sunrise or sunet. The small pool is in the courtyard. The internet is available for a fee but on the honor system across from the front desk although I don't think... More

We stayed here for a total of four nights interrupted by a two day trip to Ceibal & Aguateca. This "U" shaped hotel is located on the edge of Lake Peten in Santa Elena very near the causeway to Flores and clearly isn't very old. Pros: - Clean, fairly large rooms, pleasant view. The reception staff willingly stored our main... More