I made online reservations through Value Place's website for their Lubbock (2311 West Loop 289) location for 8/8/10-8/15/10, confirmed with a credit card and received a confirmation e-mail. When I showed up at the location today, the office was closed. I called the location directly and the after hours manager (Benito) told me that he couldn't understand why I received... More

We booked room for Tech graduation weekend 5-9-08. We did booking in person months ahead of time giving credit info. Value Place called on 5-7-08 and said they were over booked and did not have a room for us. There are no hotel rooms available in Lubbock this week end due to graduation. This place doesn't live up to commitments,... More

We booked thru Priceline for the weekend of 9-28-07 checking out 9-30-07, we booked severel months in advance gave them my credit card number received hotel confirmation number and Priceline trip number. We called them on Friday morning before we left to confirm our room because it would be 9:00 PM before we arrived, they told me we had our... More

We booked our stay 3 MONTHS in advance due to the fact that it was a game week end in Lubbock AND Parent's day. Even so, that weekend VALUE PLACE was the ONLY hotel available this particular weekend. I double and tripled my confirmation with Value Place and Expedia before we left. I had my Expedia Itinerary in hand and... More