Hotel was clean with a nice homey touch. Beds had quilts and the room was large. I liked Lucy the love bird in the lobby. Free breakfast and a nice lobby with books. I was displeased with a staff member. She was grumpy. I requested a cab (I had a presentation to make at a designated time) and she never... More

The staff is extremely friendly and helpful and go out of their way to make us comfortable. The hotel is being remodeled; it will be great. We have been coming to Lubbock for a long time, and our doctor's office is just across the street. Even so, we didn't know this place was here until a friend told us about... More

The staff was very friendly, rooms were clean. Location of hotel is perfect.

Centrally located just blocks away from major hospitals, Texas Tech, restaurants and the freeway. Easy in and out with some covered parking. Property is relatively small & older but has been well maintained and updated. Lobby is bright and cheery with lots of information, menus, newspapers etc. to peruse. Employees were very helpful. Our room was extremely clean and had... More

This is a great hotel to stay in, I have stayed there several times. The new staff is always very helpful and friendly. It is like stopping to stay with family. I always meet sweet people there, that have family in the hospital that is so close by. There is a great park close by, that is fun to walk... More

Mine was not a pleasure trip as I had my mother in the hospital there. The Guesthouse is two blocks from the hospital and it is like home away from home. The rooms were very clean - microwave, refrigerators, and really comfortable beds. It is so convenient to the hospital and to restaurants in the area.

We booked the hotel off the internet. When we arrived, they sent us to the extended stay portion down the street, which, of course, was not one of the pictures shown on the internet. The "2 bedroom suite" was nasty. It smelled, there were at least 50 bugs on the bathroom floor, the maid NEVER came in 3 days, we... More

Definitely the best kept secret in Lubbock- if you want a fancy hotel experience, then this is not the hotel for you. But if you're a parent that needs a convenient location, friendly staff, clean and spacious rooms, free breakfast and free computer in lobby to check email, etc for a VERY reasonable price, this is the place! I will... More

We came to Lubbock for Texas Tech graduation this past weekend. My sister in law booked our rooms over the phone, and was promised a $60 rate for three rooms--2 for one night, and 1 for 2 nights. We picked this hotel because it was affordable and close to the United Spirit Arena. I was also pleasantly surprised by the... More