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BEST WESTERN PLUS Lubbock Windsor Inn

5410 Interstate 27, Lubbock, TX 79404-4500
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BEST WESTERN PLUS Lubbock Windsor Inn
Ranked #8 of 53 hotels in Lubbock
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221 reviews from our community

Traveller rating
    136
    40
    7
    15
    23
See reviews for
Families
75
 
Couples
33
 
Solo
22
 
Business
74
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wichita Falls, Texas
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

BEST WESTERN PLUS Lubbock Windsor Inn was recomended by a friend, and was a great place to stay. Everything was clean, the room large and fresh, the staff went out of their way to be accomodading, breakfast was enjoyable. Will stay here in the future if in the area for the night.

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San Antonio, Texas
2 reviews
2 of 5 stars Reviewed 17 May 2013 NEW

All I would like to say about this hotel is that the management is very poor. I have had a disbute with them for over a month now and they will not return my calls. I have been very patient and accomodating to them. No longer. I am a loyal Best Western rewards member and stay exclusivly at Best Western... More

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Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
20 May 2013

Thank you for being a loyal Best Western customer. Best Western is the hotel chain where you stay with the people who care. Sir, you are talking with the management for over a month regarding your NO SHOW charge, hotel was kind enough to work with you by complimenting your stay upon your next stay. This kind of customer service... More

Tamasopo SLP Mexic o & Calistoga CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 May 2013

While trying a new route from our home in Mexico to California we looked for Best Western hotels along the route. Best Western Lubbock Windsor Inn was a great find. Clean in every way, cheerful and accommodating staff and a wonderful breakfast. We look forward to staying there in the future.

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Austin, Texas
1 review
5 of 5 stars Reviewed 29 April 2013

Had not the best experience in one stay, but Sam the manager made sure everything will be great the next one. the hotel was very clean and the room are "Texas" size. located in a comfortable place near the highway.

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Grand Prairie, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 29 April 2013

This property has some of the most wonderful & welcoming staff. As a business traveler it is great to recognizzed every time I stay. Home away from home. The property is well taken care of, the business tools available are up to date and breakfast hits the right spot!

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See 3 more reviews by CherylMarie18 for Lubbock
Manager44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
30 April 2013

We are very delighted and can't thank you enough for your kind words. With support and enthusiasm of guests like yours, we will continue to provide highest level of customer service compare to the competition. Thank you for staying with the people who cares. Hope to see you soon. More

Knox City, Texas
1 review
5 of 5 stars Reviewed 26 April 2013

We had our family reunion here and it was awesome. The rooms were nice & clean. The beds were so comfortable. Loved the microwave & refrigerator in the rooms. There are no meeting rooms, but our family was able to meet in the dining room after breakfast & at the pool for the kids to swim. The stay was very... More

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Manager44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
30 April 2013

Thank You so very much. We here at Best Western Plus strive to ensure each and every guest is satisfied and review like yours boosts our spirit. Hope to see you all in future. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 24 April 2013

We checked in late in our room. We were exhausted from a long drive. There was only 1 bath towel, 1 hand towel, and 1 washcloth . We called the front desk. They said they had none. It would be a 40 min wait and that they bring them to our room. We waited and waited. We dozed off with... More

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Manager44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
30 April 2013

We apologize for not exceeding your expectations. We agree with what you just mentioned, we did had unexpected failure in our inhouse laundry system for about a week and we were totally dependent on outside agency. Inhouse laundry system is functionally very efficiently now and we hope you will give us another chance to provide better experience next time. Thanks... More

Monahans
1 review
5 of 5 stars Reviewed 18 April 2013

we will tur we are there for medicall many more trips more to come you review Best new I hav Park inson and I can't fingers on too lon he messed up alot Where to take to and had to wait 3 hours for xrays and the girls were going to let me stay there two hours overtime that is... More

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Review collected in partnership with Best Western

Albuquerque
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 April 2013

All staff were very courteous and helpful. The room was clean and the bed was very comfortable. It has all the basic necessities like a swimming poll and a Jacuzzi for a traveler.The hotel price was reasonable. Their breakfast room was clean and the food very good. I would definitely return to this well run establishment.

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Fredericksburg, Texas
1 review
5 of 5 stars Reviewed 7 April 2013

Best Western Lubbock Windsor Inn review: All staff were very courteous and helpful. The room was clean and the bed was very comfortable. The clerk that checked me in had just baked chocolate cookies and brought one to me, still warm. Very nice gesture. The hotel price was reasonable. Their breakfast room was clean and the food very good.

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Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Best Western Lubbock Windsor Hotel
Best Western Lubbock
Lubbock Best Western
BEST WESTERN PLUS Lubbock Windsor Inn Texas
Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Lubbock
#6 Business Hotels in Lubbock
#7 Family Hotels in Lubbock
Price range (per night): 87 AUD - 208 AUD
Official Description (provided by the hotel):
Recently completely renovated in 2011. Interior corridor roomentrances. With elevator. Award winner management since last four years. Indoor heated swimming pool, hot tub, fitness center, business center, pool table. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, alarm clock. King rooms with recliner and double queen with lounge char and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 
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BEST WESTERN PLUS Lubbock Windsor Inn
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