When we registered, Sarah Dang greeted us in a perfect example of excellent customer service. The room was fine; beds comfortable. Desk chair too low for me, but I'm short. Breakfast was the usual: eggs, sausage, English muffins, cereal, etc. Getting ready to leave, I went to the lobby for a trolley and then couldn't get back into my room.... More

We were driving through Lubbock and stayed at the Comfort Inn. Although the room was non smoking, my wife and I could definetely tell that someone had smoked in the room. The housekeeping staff used something to try to mask the smell, but it didn't help much. The breakfast was good, and the staff was friendly.

$65, suite, clean, nice 32 tv, office desk and Miller chair, sleeper couch, no visible stains, all items clean and laundered, bathroom clean, nice rooms, hot breakfast, indoor pool-spa, workout center, best money I spent on this trip. First time at Comfort Inn anywhere, maybe I have been overlooking a good chain, or this one in Lubbock is just kept... More

Although we have stayed at much nicer hotels in the Lubbock area, we chose this one because of location. I am super picky about cleanliness. The property was clean with comfortable beds and friendly staff. We only stayed one night so I cannot comment on the maid service. The breakfast was included and was pretty typical of hotel breakfasts. The... More

Older hotel, that aspect would not be a deal breaker but the staff for the most part didn't care to be very helpful. I couldn't get them interested in getting me a phonebook since there wasn't one in the room, this should not be difficult. Also there was a problem when a guest opened the microwave and it did not... More

This is an older Comfort Suites that has been remodeled. It was clean and the front desk staff was very helpful and friendly. The rooms itself which was a standard King room was HUGE! The bed was very comfortable and clean. The tv/remote didn't work quite right, but enough that you could still change channels. The bathroom was nicely remodeled,... More

I took my son and his friend on a college hunting trip to Texas Tech and stayed at this hotel. I found it to be a great place and we'd gladly stay there again. It was easy to find and feel the price was quite good. The room was spacious and included a single pull out bed in addition to... More

Likes: There is an indoor pool, which was a perfect end to a long, hot drive from San Antonio to Lubbock! The kids had a blast. Breakfast was good too -- Continental breakfasts have come a long way in recent years! This place was formerly an Embassy Suites, so you get the quality of the building structure without paying the... More

This was an excellent hotel and I would highly recommend it. The breakfast wasn't the greatest but I was cutting it close to the closing time for breakfast so I wasn't upset about it. The late check out at noon is very nice when you don't feel like getting up early. The room was hot because the air was turned... More