I have stayed at this Suburban Extended Stay for lengthy periods of time since 2006. I have always had great service and accommodations. At one time I used this as my base while I was building Starbucks throughout Texas. I always feel at home when I stay here. I returned today after a hiatus of a year or so and... More

First timed i have stayed in a Suburban. Next time my company sends me to Lewisville i will return! Biggest room i have stayed in!! Pool was picture perfect. staff was pleasant. would recommend to everyone.

The staff was very friendly, I needed help with directions and they were able to help instantly. The hotel and my room was clean. The full size kitchen was a life saver!!

During my stay at this hotel, I was completely floored. I complained about bed bugs, & when I was complaining about bed bugs in the lobby, there were several other guests who were complaining about the same thing. I would not stay here. There is a Sun suites, & a La Quinta on the other side of the freeway. I... More

This was my first time to stay at a Suburban Extended Stay motel, and I enjoyed the experience. First of all I found it to be larger than I expected. The location is good, too, in Lewisville, close to I-35 E, without being too close to the interstate where the sound of traffic can bother you. Lewisville is a good... More

I was invited by management to stay overnight on a free voucher. This time, the service exceeded my expectations. Every need was kindly met by Ana and her staff. I really appreciated the late check out. The only concerns were that housekeeping is lacking in really cleaning the rooms. Basically I see where the vacuum does not reach, no attempt... More

I stayed there for business trips for 3+ months. The owner has no clue what is going on w/customers or customer service issues. Manager in this location runs this as though its her castle and guests are her maids. Her mom and relatives work as cleaners which the upper management is not aware of. Very hard to get even a... More

Stayed here for 2 weeks in July. Paid, litterally, next to nothing for the stay. For what you pay, you get what you need. the hotel is basic, clean and acts as a great "base" for your stay. The pool was also very clean and the loungers brand new. The location is great, there is plenty to do near by... More

Newer hotel with very thin walls. Limited fitness center. Small pool. Housekeeping inconsistent and not that good. A little unorganized (went to 3 rooms before I got one that had been cleaned, took a week to get a frying pan). Manager seems a little burned out. Stayed there a month a told her I would probably be staying another 2-3... More