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Extended Stay America - Dallas - Lewisville

2.0 of 5
1900 Lake Pointe Drive, Lewisville, TX 75057
Hotel amenities
Extended Stay America - Dallas - Lewisville
Ranked #7 of 23 hotels in Lewisville
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21 reviews from our community

    Trip type
Traveller rating
    15
    3
    1
    2
    0
Date Rating
Tyler, Texas
1 review
2 of 5 stars Reviewed 2 May 2013

I stayed two nights here and rooms were great and newly updated. AC blows cold and water gets hot. My only concerns were the people hanging around in the lobby for several hours both nights drinking. Management should keep them out of there since there are rooms close by. I also was on a non smoking hall, and i'm pretty... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review
8 May 2013

Thank you for taking the time to write a review of your stay. I apologize for the different happenings that took place at our hotel which made you feel uncomfortable. Please know, we take guest safety very seriously, which is why I am so disheartened to read your comments. Using them as an example, I am going to be reviewing... More

Chile
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 30 April 2013

I really liked the the hotel for the price, people there was so frienly, it is good located and newly renovated . The rooms were good size and the pillows so soft. they invest in a flat screen tv. I will come back next time!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review
3 May 2013

Mariela - Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your time with us. We look forward to seeing you again, should your travels bring you back to our area. More

San Luis Obispo, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 April 2013

I stayed at Lewisville Extended Stay for many weeks for work. The staff were all very helpful and friendly. The hotel has been remodeled recently and my room was very nice. No funky smells and carpet was clean. Bed was new but a bit hard for me so I got egg crates for $15 at Target(right down the road) and... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Lewisville, responded to this review
14 April 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that the hotel was not providing bags and others were not cleaning up after their pets. To prevent this from happening again, my team is providing doggie bags at the front desk. We continually work to improve our hotel, so I really appreciate the... More

Killeen, Texas
1 review
2 of 5 stars Reviewed 8 April 2013

I say Pet Un-Friendly because it is advertised as a Pet Friendly hotel. Yet their Pet Policy is such a rip off and to me pretty expensive as far as a cost goes when you consider that staying at an extended stay is supposed to be a cheaper cost. They charge a $25 daily "special" cleaning not to exceed $150... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Lewisville, responded to this review
9 April 2013

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on provide great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As you probably know, we specialize in providing functional living spaces at exceptional... More

Lewisville, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 March 2013

I have been traveling back and forth from OK to Lewisville, TX for the past three years and I stay at a hotel when I am in Lewisville. The first year I stayed at the Extended Stay and then last year I decided to start staying at the Motel 6 in the area to save money. Earlier this year I... More

Was this review helpful? Yes 1
DFWCC, Manager at Extended Stay America - Dallas - Lewisville, responded to this review
15 March 2013

Thank you for your great review of our property. I'm thrilled that you found our location convenient and the staff friendly. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! Feel free to contact me at lew@extendedstay.com should you have any further comments. More

Dallas, Texas
1 review
5 of 5 stars Reviewed 13 March 2013

We stayed about 2 weeks and the staff was always extremely friendly and helpful. The Grab and Go breakfast was terrific - always hot coffee, and choices of oatmeal, and fresh fruit - Excellent! We stayed in both upstairs and downstairs and both were great. Our small dog was always greeted with smiles - and she enjoyed her playful new... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Lewisville, responded to this review
15 March 2013

Thank you for your great review of our property. I'm thrilled that you found our staff friendly and the newly implemented Grab and Go breakfast refreshing. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! Feel free to contact us at lew@extendedstay.com should you have any further comments. More

1 review
5 of 5 stars Reviewed 12 March 2013 via mobile

Won a bid on line for two nights, cute cozy room with kitchen. Staff Monigue,Tim, Krystal were helpful and nice . Like the stay booked two more nights. Every thing from shopping, eating right around the corner. Quit hotel. They allow dogs which was nice to no for the future. I attend to return this summer and hope i can... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Lewisville, responded to this review
15 March 2013

Thank you for your great review of our property. I'm thrilled that our staff was helpful and that you found the hotel to be quiet. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! Feel free to contact me at lew@extendedstay.com should you have any further comments. More

Marietta, Georgia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 February 2013

This was my first time ever at an extended stay. I stayed here recently for one night while in town on business. The hotel is newer and is very clean and the room was large. The staff I interacted with were all very nice and accommodating. The hotel is in a fantastic location and is close to a Super Target,... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Lewisville, responded to this review
3 February 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay and that the staff was helpful and accommodating. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. If you have any further comments feel free to contact us at LEW@extendedstay.com. More

1 review
5 of 5 stars Reviewed 26 January 2013 via mobile

The property was beyond my expectations! I checked in late evening. Monique extended excellent customer service with a smile. She informed me of recent renovations and YES I was pleased. For the prices are exceptional for a clean extended Stay.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Lewisville, responded to this review
27 January 2013

Thank you for your great review of our property. I'm glad that you received GREAT service from our staff. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. Feel free to contact us with any addition comments at lew@extendedstay.com. More

Cookville, Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 January 2013 via mobile

I stayed here 16 days I was in town tearing down I believe what was the 17 and 18 best hotels in Lewisville, which is the Knights Inn and SunSuites Inn. The extended stay rooms were great lots of room, great location to alot of eating places. The Showers where great good pressure and lots of hotwater. The Staff on... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Lewisville, responded to this review
21 January 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. Should you have any questions feel free to contact us at lew@extendedstay.com. More

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Additional Information about Extended Stay America - Dallas - Lewisville

Also Known As:
Extended Stay Lewisville
Lewisville Extended Stay
Extended Stay America Lewisville
Address: 1900 Lake Pointe Drive, Lewisville, TX 75057
Region: United States > Texas > Lewisville
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
#2 Best Value Hotels in Lewisville
#8 Family Hotels in Lewisville
Price range (per night): 74 AUD - 107 AUD
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Dallas - Lewisville
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